Corletta Ross
Hyattsville,MD
Summary
Dedicated Pharmacy Technician with a focus on customer service excellence, confidentiality, and workflow optimization. Proven ability to enhance patient care through effective collaboration and education.
Overview
24
24
years of professional experience
Work History
Pharmacy Technician
CVS Pharmacy
Silver Spring, MD
11.2008 - Current
- Processed prescriptions accurately and efficiently, ensuring compliance with safety regulations.
- Assisted in inventory management, maintaining optimal stock levels and minimizing discrepancies.
- Educated patients on medication usage and promote safe practices.
- Collaborated with healthcare professionals to resolve prescription issues and enhance patient care.
- Coordinated data entry and filling of more than 200 daily prescriptions in high-volume pharmacy environment.
Pharmacy Technician
Capital Hill Care Pharmacy
Washington, DC
08.2002 - 09.2007
- Mentored junior technicians, providing training on pharmacy procedures and customer service excellence.
- Implemented workflow improvements that increased prescription processing speed and reduced errors.
- Oversaw daily operations, ensuring adherence to company policies and regulatory standards.
- Led initiatives to enhance customer satisfaction through personalized service and effective communication skills.
Education
High School Diploma -
Prince Georges Community College
Lanham, MDHigh School Diploma -
Berbice Educational Institute
Guyana South America09-1999
Skills
- Problem-solving skills
- Team collaboration
- Confidentiality and HIPAA
- Workflow optimization
Timeline
Pharmacy Technician
CVS Pharmacy
11.2008 - Current
Pharmacy Technician
Capital Hill Care Pharmacy
08.2002 - 09.2007
High School Diploma -
Prince Georges Community College
High School Diploma -
Berbice Educational Institute