Summary
Overview
Work History
Education
Certification
Timeline
Generic

Courtney Cole, LCPC

Timonium,MD

Summary

Seasoned psychotherapist and clinical supervisor, with experience in clinical management and LGBTQ+ affirming care. Seeking therapist position that allows in-person and virtual client care.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Clinical Manager

GBCC Behavioral Health
09.2020 - Current
  • Conducted interviews for the hiring of clinical staff and implemented onboarding for new providers
  • Managed 17 psychotherapy providers in one office location
  • Fostered a positive work culture by providing clinical support and consultation, as well as addressing any concerns proactively.
  • Regularly evaluated employee performance and provided feedback.
  • Successfully managed clinic operations during periods of change or growth by adapting processes as needed.
  • Promoted high morale and staff retention through dynamic communication, prompt problem resolution, proactive supervisory practices and facilitation of positive work environment.
  • Created and disseminated a monthly agency-wide newsletter

Psychotherapist

GBCC Behavioral Health
03.2010 - Current
  • Provided individual psychotherapy services to adults, specializing in affirming care for the LGBTQ+ community
  • Established a safe and supportive environment for clients, fostering open communication and trust during therapy sessions.
  • Evaluated client progress regularly, adjusting treatment plans as necessary based on changing needs or circumstances.
  • Collaborated with medication management providers.
  • Maintained detailed clinical records and documentation, ensuring accurate tracking of client progress and adherence to legal requirements.
  • Mentored junior therapists, enhancing quality of care provided by clinic.
  • Implemented variety of evidence-based counseling methods to achieve therapy goals.
  • Assisted clients with gaining insights, establishing clear goals and planning strategies to reach personal targets.
  • Followed informed consent processes and maintained records.
  • Facilitated an LGBTQ+ Peer Consultation Group

Lead Mental Health Specialist

Universal Counseling Services, Inc.
01.2007 - 06.2010
  • Functioned in a contractual position within the Baltimore City Department of Social Services TCA program
  • Conducted psychosocial assessments and provided short-term intervention and case management services
  • Made recommendations and referrals for on-going mental health treatment in the community

Counseling Intern

House of Ruth Maryland
08.2005 - 07.2006
  • Provided counseling services to victims of intimate partner violence
  • Created safety plans
  • Linked with community resources

Education

Bachelor of Science - Psychology, Rehabilitation

University of Central Missouri
Warrensburg, MO

Master of Arts - Counseling Psychology

Towson University
Towson
08-2006

Certification

  • Board Certified Clinical Supervisor

Timeline

Clinical Manager

GBCC Behavioral Health
09.2020 - Current

Psychotherapist

GBCC Behavioral Health
03.2010 - Current

Lead Mental Health Specialist

Universal Counseling Services, Inc.
01.2007 - 06.2010

Counseling Intern

House of Ruth Maryland
08.2005 - 07.2006

Bachelor of Science - Psychology, Rehabilitation

University of Central Missouri

Master of Arts - Counseling Psychology

Towson University

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Courtney Cole, LCPC