Courtney Cress
Rockville
Summary
Detail-oriented Outpatient Coordinator with hands on experience in Electronic Health Records, Practice Management, and Customer Relationship Management software. Experienced professional with a strong background in patient coordination, Proficient in managing client accounts, referrals, and processing payments.
Overview
1
1
year of professional experience
Work History
Outpatient Coordinator
Advanced Behavioral Health
04.2025 - Current
- Manage and process referrals for patients to ensure timely access to care
- Verify insurance eligibility through EVS to confirm benefits
- Ensure accuracy and compliance in referral documentation
- Supported administrative duties, prior authorization for insurance, and medical records
Outpatient Coordinator
Aligned Orthopedics
09.2024 - 04.2025
- Access and maintain patient records in the Electronic Health Records System, check prior appointments, and upload documentation into patient’s charts
- Schedule patient appointments using Practice Management, and verify ID and insurance cards
- Provide patient x-rays in Pictures Archiving and Communication System (PACS)
Education
Associate of Applied Science - Health Information Management
Montgomery College
Rockville, MD12-2026
Skills
- Insurance Verification
- EHR Software Proficiency
- Patient Scheduling
- Data Entry
- Coordinate Client Accounts
- Maintain Monthly Report
- CRM and Data Management
- Maintain Accurate Records
- HIPAA and CARF Compliance
Timeline
Outpatient Coordinator
Advanced Behavioral Health
04.2025 - Current
Outpatient Coordinator
Aligned Orthopedics
09.2024 - 04.2025
Associate of Applied Science - Health Information Management
Montgomery College