Courtney McLelland
Fort Meade
Summary
Highly skilled Records and Documentation Management Specialist with over a decade of experience in federal records management, compliance, and lifecycle processes. Proven expertise in ensuring adherence to the Federal Records Management Act, NARA mandates, and enterprise content management systems. Adept at collaborating with executive leadership, training personnel, and implementing streamlined records management processes to enhance organizational efficiency.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Intelligence Analyst
United States Air Force Reserve
04.2015 - Current
- Provide expertise in intelligence analysis and lifecycle records management, ensuring compliance with federal and DoD records policies.
- Collaborate on high-priority NSA missions, integrating multi-source intelligence to support real-time decision-making and enhances operational outcomes.
- Plan and manage inventory records for mission-critical documentation, maintaining alignment with enterprise-wide retention standards.
Senior Records Management Specialist
NASA | ASRC Federal
Washington, DC
04.2025 - 12.2025
- Developed and implemented records management systems to enhance data integrity and accessibility.
- Led initiatives to streamline document retrieval processes, improving operational efficiency across departments.
- Mentored junior staff on best practices in records management and compliance regulations.
- Analyzed existing workflows to identify gaps and recommend improvements for data management practices.
- Conducted regular audits of records for compliance with federal regulations and organizational standards.
- Improved records management efficiency by implementing new digital archiving systems and processes.
Records Management Liaison
Office of the Director of National Intelligence (ODNI) – Peraton
08.2022 - 09.2024
- Serve as a liaison between Records Management Group and Directorates, ensuring compliance with the Federal Records Management Act and related statutes, regulations, and policies.
- Develop and execute file plans and Records Control Schedules (RCS), creating and maintaining records throughout their lifecycle.
- Lead initiatives to digitize hard copy records and transfer permanent records to NARA, streamlining documentation processes.
- Train workforce on new Records Management technologies and maintain detailed Standard Operating Procedures (SOPs).
- Peer review contractor staff outputs to ensure quality and adherence to policies.
Executive Assistant
Defense Information Systems Agency (DISA) – LightGrid
01.2020 - 04.2022
- Advised leadership on documentation adequacy and records management requirements to ensure compliance with the Federal Records Management Act.
- Developed executive summaries and critical infrastructure assessments, enhancing situational awareness and decision-making.
- Organized logistics and briefing materials for global conferences and training, ensuring seamless operations.
Records Management Officer
Office of the Director of National Intelligence (ODNI) – Perspecta
02.2018 - 01.2020
- Evaluated and implemented Records Control Schedules (RCS) to address records lifecycle management for paper and electronic records.
- Delivered records management training to agency personnel, increasing compliance rates across the organization.
- Coordinated with NARA to ensure proper documentation and alignment with federal records policies.
Personnel (Human Resource Management)
United States Air Force Reserve
08.2011 - 04.2015
- Provided comprehensive administrative and records management support, ensuring compliance with Air Force standards.
- Trained personnel on records retention and lifecycle processes, contributing to improved operational efficiency.
- Developed and maintained organizational file plans, streamlining documentation for a 200+ member squadron.
Education
BS - Cybersecurity
American Military University
Charles Town, WV02.2027
AAS - Human Resource Management
Community College of the Air Force
Maxwell AFB, AL02.2026
AAS - Intelligence Studies and Technology
Community College of the Air Force
Maxwell AFB, AL02.2026
Skills
- Federal Records Management Compliance (FRMA, CFR, USC), Expertise in NARA Records Retention and Lifecycle Processes, Proficient in Microsoft Office Suite, SharePoint, Box, TDMS, Strong Organizational and Analytical Skills, Leadership and Team Collaboration in Technical Environments, Customer service, Communication skills, Computer literacy
- Report writing
- Research and analysis
- Verbal, interpersonal, and written communication
- Team player
Certification
NARA Records Custodian Certified (2022), NARA Agency Records Officer Certified (2022), NARA Records Liaison Certified (2022)
Timeline
Senior Records Management Specialist
NASA | ASRC Federal
04.2025 - 12.2025
Records Management Liaison
Office of the Director of National Intelligence (ODNI) – Peraton
08.2022 - 09.2024
Executive Assistant
Defense Information Systems Agency (DISA) – LightGrid
01.2020 - 04.2022
Records Management Officer
Office of the Director of National Intelligence (ODNI) – Perspecta
02.2018 - 01.2020
Intelligence Analyst
United States Air Force Reserve
04.2015 - Current
Personnel (Human Resource Management)
United States Air Force Reserve
08.2011 - 04.2015
AAS - Human Resource Management
Community College of the Air Force
AAS - Intelligence Studies and Technology
Community College of the Air Force
BS - Cybersecurity
American Military University
Clearance
Active TS/SCI Clearance with Special Security Background Investigation (SSBI) and Counter Intelligence Polygraph, enabling seamless access to secure environments and successful collaboration on highly classified projects in compliance with national security protocols.