Courtney Jaberi
Frederick,MD
Summary
Motivated, dedicated, goal and results-oriented professional with over 15 years of experience in retail and human resource management and expertise in talent development, performance management, succession planning and process improvement. Proven ability to organize, coordinate, and manage resources, time, and people to meet deadlines and achieve company goals and objectives. Known for results leadership, engaging and inspiring others to excel, and building collaborative relationships.
Overview
17
17
years of professional experience
Work History
Human Resources Business Partner
MedStar Health
08.2021 - Current
- Provide strategic HR consultation to leaders on a range of HR-related topics, including talent management, employee relations, and policy interpretation.
- Offer talent management guidance to leaders on coaching, counseling, career development, disciplinary actions, and internal promotions.
- Support leadership with organizational structure planning within service lines to ensure alignment with business goals and workforce optimization.
- Navigate complex and high-stress employee relations cases to foster a safe and positive work environment.
- Advise leadership on pay equity concerns, conduct analyses, and collaborate with HR Specialized Areas to develop integrated solutions.
- Serve as a liaison between associates, leadership, and HR functions (compensation, payroll, benefits, OLM, and HRIS) to streamline HR processes and improve the employee experience.
- Support HR collaboration initiatives, including participation in a system-wide task force that created and launched the OneHR intranet site—a centralized hub for HR communication, collaboration, and efficiency.
- Recognized as a key resource for HR systems, offering guidance to leaders and colleagues on best practices, troubleshooting, and system improvements.
Human Resources Executive
Target Corporation
08.2012 - 08.2021
- Indirectly manage and influence a team of 230 team members, 11 team leaders and 4 assistants managers to achieve company objectives
- Champion of change supporting stores modernization and stabilization through cross-functional collaboration
- Established an effective partnership with the Store Director and store leadership to implement company initiatives and safety practices to be the safest place to work and shop
- Effectively plan and execute cyclical and operational programs to maximize overall team engagement
- Lead an open-door culture; ensuring concerns are heard and addressed timely
- Establish a guest-focused culture through selecting top talent, facilitating orientation, and leading team member training and development programs
- Influence leaders to build a team committed to continuous learning, personal and team growth through coaching, mentorship, and providing opportunities that retain talent
Executive of Guest Experience and Apparel
Target Corporation
07.2010 - 08.2012
- Directly led six team leaders, indirectly lead over 150 team members to drive operational and financial results
- Promoted three team members to team leader and promoted one team leader to senior team leader through focusing on talent development
- District Intern Coordinator for 6 Target stores; successfully communicated Intern program expectations and followed up with both Interns and Executives on a weekly basis resulting in a 83% conversion rate
- Chosen quarterly top performer for three out of four quarters based on business ethic and strengths of managing talent and driving for results
- Successfully managed store operations in the absence of a Store Director during the month of December 2011 leading to an increase in same store sales and improved guest survey scores; ranked second in the district
Executive of Apparel and Accessories
Target Corporation
08.2008 - 07.2010
- Directly led three team leaders, indirectly led over 150 team members
- Inventory Captain for the entire Store, resulting in 20% decrease in shortage percentage from previous year
- Executive of the Year 2009, recognized at the district level
- Improved merchandise in stocks by creating team cohesiveness between overnight and dayside replenishment teams leading to improved Apparel and Accessories comparable sales
Education
Bachelor of Science - General Business Management
Robert H. Smith School of Business At The University of Maryland
College Park, MD05.2007
Skills
- Conflict Management
- Staff training and development
- Confidential record keeping
- Performance management systems
- Employment/Labor Laws
- Termination procedures
- Benefits administration
- Payroll administration
- MS Office proficient
- Team-oriented
- Customer-oriented
- Solution-focused
Timeline
Human Resources Business Partner
MedStar Health
08.2021 - Current
Human Resources Executive
Target Corporation
08.2012 - 08.2021
Executive of Guest Experience and Apparel
Target Corporation
07.2010 - 08.2012
Executive of Apparel and Accessories
Target Corporation
08.2008 - 07.2010
Bachelor of Science - General Business Management
Robert H. Smith School of Business At The University of Maryland
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