Summary
Overview
Work History
Education
Skills
Timeline
Generic

Courtney E. Larrimore

Parkville

Summary

Passionate Substance Abuse Counselor dedicated to improving lives of individuals struggling with addiction and other behavioral disorders. Caring supporter of recovering patients with guidance toward tangible improvements and relapse prevention. Attentively implements sound treatment plans addressing unique patient needs and helps attain long-term behavioral goals.

Overview

12
12
years of professional experience

Work History

Companion/Caregiver

Frank Lidinsky
01.2012 - 10.2013
  • -Assisting senior citizens with everyday tasks in their environment , i.e., house cleaning, reading, preparing meals, taking them on Doctor and other appointments -Assisting senior citizens with basic personal hygiene, i.e.
  • Bathing, grooming, assisting them with dressing; bedtime preparation; medications -Assisting senior citizens with coordinating outside trips to various stores and driving them to their destinations, helping them with their shopping needs -Helping senior citizens stay active and entertained in their own environment.
  • Helped clients manage money, pay bills and shop for groceries or personal items.
  • Monitored client vital signs, administered medications and tracked behaviors to keep healthcare supervisor well-informed.
  • Planned healthy meals, purchased ingredients and cooked meals to provide adequate nutrition for client wellbeing.
  • Assisted patients with self-administered medications.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Engaged patients in meaningful conversation, socialization and activity while providing personal care assistance.
  • Transported individuals to events and activities, medical appointments and shopping trips.
  • Transported patients via wheelchair to and from rehabilitation and daily activities.
  • Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Built strong relationships with clients to deliver emotional support and companionship.

Caregiver / Companion

Oakcrest Village
01.2012 - 10.2013


  • Monitored client vital signs, administered medications and tracked behaviors to keep healthcare supervisor well-informed.
  • Helped patients care for themselves by teaching proper, safe use of ambulation assistive devices such as canes or walkers.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Planned healthy meals, purchased ingredients and cooked meals to provide adequate nutrition for client wellbeing.
  • Entertained, conversed and read aloud to keep patients mentally alert.
  • Engaged patients in meaningful conversation, socialization and activity while providing personal care assistance.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Helped clients manage money, pay bills and shop for groceries or personal items.
  • Transported patients via wheelchair to and from rehabilitation and daily activities.
  • Determined specific needs and provided most appropriate level of services for patient well-being.
  • Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.

Companion/Caregiver

Rose Beckman, Hoban Court
11.2013 - 05.2014
  • Companion/Caregiver -Assisting a senior citizen with everyday tasks in her environment, i.e., house cleaning, reading, preparing meals, taking her on Doctor and other appointments
  • Assisting a senior citizen with basic personal hygiene, i.e.
  • Bathing, grooming, assisting a senior citizen with dressing; bedtime preparation; medications
  • Assisting a senior citizen with coordinating outside trips to various stores and driving them to their destinations, helping them with their shopping needs
  • Helping a senior citizen stay active and entertained in her own environment.

Transportation Supervisor

Wheelz Up
08.2014 - 05.2015
  • Closely monitored operations and performed regular safety audits for adherence to administrative policies and compliance regulations.
  • Maintained compliance with DOT regulations and accurately documented driver qualifications, permits and equipment information.
  • Planned and oversaw third-party shipments, managing stakeholder relationships and contracted rates.
  • Researched affordable transportation methods and performed safety audits on equipment.
  • Planned and established transportation routes, work schedules and operator assignments.
  • Scheduled repair and preventive maintenance of vehicles and other equipment.
  • Maintained and verified time, transportation, financial, inventory and personnel records.
  • Monitored safe operations by conducting field safety audits.
  • Monitored and maintained on-time delivery, reliability, service and performance.

Patient Access Specialist

The John’s Hopkins University
01.2016 - 04.2017
  • Delivering to several Automotive dealerships catering to each Parts Department’s requirements driving routes in Maryland and Virginia daily.
  • Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
  • Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
  • Performed patient scheduling and registration functions to serve as initial contact point for medical office visits.
  • Utilized knowledge of electronic medical record systems and medical terminology to perform diverse data entry tasks.
  • Contacted insurance companies for patient medical billing operations.
  • Performed patient pre-admission, admission, transfer and discharge activities.
  • Obtained patient's insurance information and determined eligibility for benefits for specific services rendered.
  • Attended weekly facility meetings to discuss logistical issues and obtain updated procedural and insurance-related instructions.
  • Helped address client complaints through timely corrective actions and appropriate referrals.
  • Organized patient records and database to facilitate information storage and retrieval.
  • Offered simple, clear explanations to help clients and families understand hospital policies and procedures.
  • Applied administrative knowledge and courtesy to explain procedures and services to patients.
  • Facilitated communication between patients and various departments and staff.

Guest Service Specialist

Genesis Health Care
05.2017 - 07.2017
  • Greeted visitors and patients upon arrival, offered assistance and answered questions to build rapport and retention.
  • Delivered above-and-beyond service to patients and visitors by making outside venue reservations and setting up tours.
  • Oversaw fast-paced front desk operations and guests' needs at busy facility.
  • Remedied issues quickly and effectively through active listening, conflict resolution and dynamic communication skills.
  • Planned enrichment events for staff and patients

Teller

PNC Bank
11.2017 - 08.2018
  • Educated customers on use of banking website and mobile apps.
  • Answered customer inquiries regarding account balances, transaction history, services charges and interest rates.
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
  • Answered telephone inquiries on checking and savings accounts, loans and lines of credit.
  • Learned about customer's financial needs, established trust and optimized sales opportunities resulting in quality customer service.
  • Processed customer transactions promptly, minimizing wait times.
  • Stocked supplies for customers and personal teller station.
  • Identified sales opportunities and referred customers to branch partners in financial services.
  • Recognized needs and referred to appropriate representative or line of business for cross-sell or service opportunities.
  • Established rapport with new clients to increase satisfaction and loyalty.
  • Maintained friendly and professional customer interactions.
  • Handled various accounting transactions.

Substance Abuse Counselor

Hopes Horizon
02.2020 - Current
  • Supported and assessed clients struggling with addiction or relationship issues and devised strategies based on client needs.
  • Developed goal-oriented psychoeducational and activity therapy groups to improve clients' level of functioning.
  • Guided clients in effective therapeutic exercises integrated from Cognitive Behavior Therapy and Dialectical Behavior Therapy (DBT).
  • Displayed sensitivity to cultural and linguistic needs of clients and families served.
  • Directed family-centered, strengths-based, culturally competent and individualized intakes and assessments.
  • Provided comprehensive case management services, created treatment plans and connected clients and families to appropriate resources.
  • Led supportive group discussions and education sessions with alcohol and drug users and families.
  • Completed required documentation for continued therapy coverage by insurance companies to meet deadlines.
  • Provided counseling and support to clients with drug and alcohol abuse issues.
  • Developed individual treatment goals based on history and diagnosis.
  • Facilitated group and individual therapy in outpatient setting.
  • Coordinated referrals for addiction services based on individual client needs and preferences.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.

Education

Loch Raven High School
Baltimore, MD
10.2008

Scott Spangler EMT, Instructor - EMT Training

Oak Crest Village
Nottingham, MD
04.2014

Associate of Science - Human Services Counseling AOC Behavioral Health

Community College of Baltimore County
Essex, MD
12.2021

Bachelor of Science - Criminal Justice With A Minor in Psychology

University of Baltimore
Baltimore, MD
05.2024

Skills

  • Client Counseling
  • Treatment Planning
  • Biopsychosocial Assessments
  • Crisis Response
  • Relapse Prevention
  • Anger Management
  • Motivational Interviewing
  • Building Rapport
  • Active Listening
  • Behavior Modification
  • Conflict Resolution
  • Problem Solving
  • Stress Management
  • Group Facilitation

Timeline

Substance Abuse Counselor

Hopes Horizon
02.2020 - Current

Teller

PNC Bank
11.2017 - 08.2018

Guest Service Specialist

Genesis Health Care
05.2017 - 07.2017

Patient Access Specialist

The John’s Hopkins University
01.2016 - 04.2017

Transportation Supervisor

Wheelz Up
08.2014 - 05.2015

Companion/Caregiver

Rose Beckman, Hoban Court
11.2013 - 05.2014

Caregiver / Companion

Oakcrest Village
01.2012 - 10.2013

Companion/Caregiver

Frank Lidinsky
01.2012 - 10.2013

Loch Raven High School

Scott Spangler EMT, Instructor - EMT Training

Oak Crest Village

Associate of Science - Human Services Counseling AOC Behavioral Health

Community College of Baltimore County

Bachelor of Science - Criminal Justice With A Minor in Psychology

University of Baltimore

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Courtney E. Larrimore