Summary
Overview
Work History
Education
Skills
References
CORE QUALIFICATIONS
Timeline
Generic

COURTNEY N. MCNEIL

Baltimore

Summary

Detail oriented, organized and highly skilled healthcare professional who has achieved excellent results. Equipped, through hands-on experience, with exceptional administrative and operational skills. Efficiently manages time and objectives to deliver high quality projects from concept to completion. Enthusiastic and committed to a career in the healthcare industry.

Overview

18
18
years of professional experience

Work History

CDL Truck Driver /Truck Dispatcher

NPL
03.2022 - Current

• Verify loads for accuracy

• Preform pre & post trip vehicle inspections

• Interact with customers in a professional manner

• Perform minor maintenance & inspecting vehicle for any mechanical or safety issues

• Trip planning

• Ensuring my ELD is in compliance with State & Federal regulations

• Follow all traffic laws

• Communicating with the dispatcher

• Safely transport material from one location to the other

  • Coordinate and manage the schedules of truck drivers to ensure material and/or equipment is picked up and delivered in a timely
  • Entering payroll
  • Reviewing the gps’ of drivers
  • Handle customer complaints & inquires
  • Completing paperwork in regards to invoices for contractor & accounts payable
  • Approve charges such as employee gas cards
  • Inform the Director & Superintendents about day to day operations

CDL Truck Driver

STARR TRUCKING
06.2021 - 03.2022

• Verify loads for accuracy

• Preform pre & post trip vehicle inspections

• Interact with customers in a professional manner

• Perform minor maintenance & inspecting vehicle for any mechanical or safety issues

• Trip planning

• Ensuring my ELD is in compliance with State & Federal regulations

• Follow all traffic laws

• Communicating with the dispatcher

• Safely transport material from one location to the other

CDL Truck Driver

EAW LOGISTICS
06.2021 - 07.2021

• Verify loads for accuracy

• Preform pre & post trip vehicle inspections

• Interact with customers in a professional manner

• Perform minor maintenance & inspecting vehicle for any mechanical or safety issues

• Trip planning

• Ensuring my ELD is in compliance with State & Federal regulations

• Follow all traffic laws

• Communicating with the dispatcher

• Safely transport material from one location to the other

CDL Truck Driver

T & L TRANSPORT
04.2021 - 06.2021

• Verify loads for accuracy

• Preform pre & post trip vehicle inspections

• Interact with customers in a professional manner

• Perform minor maintenance & inspecting vehicle for any mechanical or safety issues

• Trip planning

• Ensuring my ELD is in compliance with State & Federal regulations

• Follow all traffic laws

• Communicating with the dispatcher

• Safely transport material from one location to the other

PRACTICE MANAGER

Mercy Medical Center
01.2019 - 04.2021
  • Collaborates with physicians to develop business strategies and patient services
  • Ensures practice remains in compliance of all current insurance rules, regulations, Human Resource policies, and organizational implementations
  • Monitors inventory for sample medications, injections, and medical supplies, while also managing orders for re-supply
  • Coordinates regular staff meetings and conduct performance reviews
  • Engages in routine, active conversation with patients to ensure high quality healthcare and patient satisfaction
  • Hires, trains, and supervises all new staff
  • Oversees and manages daily practice operations, including staff, office visits, surgical cases, charge review/entry, billing, accounts payable, debt collections, payroll and department budgets
  • Maintains working knowledge of medical terminology and maintains excellent computer skills and oversight of office equipment as well as both oral and written instructions
  • Works successfully in both challenging and demanding work environments and works well both independently with frequent interruptions as well as in team settings
  • Works above and beyond the assigned tasks to support the team and achieve goals both successfully and with efficient performance
  • ACCOMPLISHMENTS: Successfully manages patient scheduling for more than 20 procedures per week across three hospital departments, four medical equipment servicers and two offsite ambulatory surgical centers.

ADMINISTRATIVE ASSISTANT

Mercy Medical Center
01.2014 - 01.2019
  • Manages patient scheduling and service needs for the physician each patient is assigned to, which includes office visits, procedures, surgeries, diagnostic studies, labs and pre-operative exams
  • Travels to satellite offices as required to continue managing front desk and medical assistant responsibilities for the physicians.

PATIENT SERVICE COORDINATOR III

Johns Hopkins Health Systems
01.2007 - 01.2014

Education

High School Diploma -

Baltimore, MD
Baltimore, MD

Bachelor of Science in Allied Human Services -

COMMUNITY COLLEGE OF BALTIMORE COUNTY
Baltimore, MD
09.2024

Medical Billing and Coding Technician -

MEDIX SCHOOL WEST
Baltimore, MD
05.2007

Skills

  • Works well with team or independently
  • Communicates complex information clearly and concisely, both orally and written
  • Excellent ability to meet deadlines and work well under pressure
  • Skill in researching, analyzing and evaluating complex financial data
  • Reliable and trustworthy, with strong work ethic and values
  • Major experience in managing, interviewing, hiring and coaching staff
  • Microsoft Office Suite (Excel, Word, Powerpoint, Outlook)
  • Windows10
  • EPIC: Cadence

References

Available upon request

CORE QUALIFICATIONS

  • Works well with team or independently

• Communicates complex information clearly and concisely, both orally and written

• Excellent ability to meet deadlines and work well under pressure

• Skill in researching, analyzing and evaluating complex financial data

• Reliable and trustworthy, with strong work ethic and values

• Major experience in managing, interviewing, hiring and coaching staff

Timeline

CDL Truck Driver /Truck Dispatcher

NPL
03.2022 - Current

CDL Truck Driver

STARR TRUCKING
06.2021 - 03.2022

CDL Truck Driver

EAW LOGISTICS
06.2021 - 07.2021

CDL Truck Driver

T & L TRANSPORT
04.2021 - 06.2021

PRACTICE MANAGER

Mercy Medical Center
01.2019 - 04.2021

ADMINISTRATIVE ASSISTANT

Mercy Medical Center
01.2014 - 01.2019

PATIENT SERVICE COORDINATOR III

Johns Hopkins Health Systems
01.2007 - 01.2014

High School Diploma -

Baltimore, MD

Bachelor of Science in Allied Human Services -

COMMUNITY COLLEGE OF BALTIMORE COUNTY

Medical Billing and Coding Technician -

MEDIX SCHOOL WEST
COURTNEY N. MCNEIL