Summary
Overview
Work History
Education
Skills
Timeline
Generic

Craig Key

Waldorf

Summary

Skilled Maintenance Technician with background in performing routine and preventative maintenance tasks. Demonstrates strong troubleshooting abilities, adept at diagnosing faults and conducting repairs in a timely manner. Proven ability to improve efficiency through effective equipment upgrades and modifications. Known for improving safety standards and adhering to all regulations and guidelines during repair and maintenance processes.

Overview

8
8
years of professional experience

Work History

Assistant Store Manager

Valvoline
Waldorf
05.2024 - Current
  • Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
  • Analyzed market trends to identify opportunities for product expansion or improvement.
  • Provided leadership support during peak business hours by motivating staff members to meet targets.
  • Trained new employees on store policies, procedures and customer service standards.
  • Provided training to new employees on company policies and procedures.
  • Developed an effective system for tracking inventory levels, ensuring stock is available when needed.
  • Identified areas of operational inefficiency and implemented solutions to streamline processes.
  • Assisted in recruiting efforts by interviewing candidates for open positions in the store.
  • Created promotional campaigns to increase brand awareness and attract new customers.
  • Managed day-to-day operations including scheduling shifts, assigning tasks.
  • Maintained a safe working environment by enforcing safety regulations.
  • Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
  • Developed strategies for increasing store profitability by analyzing financial data and implementing cost-saving measures.
  • Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.

Truck Driver

Evergreen Disposal
Waldorf
01.2023 - 04.2024
  • Inspected truck before and after trips, ensuring all safety regulations were followed.
  • Responded promptly to emergency situations including inclement weather conditions or traffic delays while remaining calm under pressure.
  • Contributed ideas for improving operational efficiency during team meetings or one-on-one conversations with supervisors.
  • Maintained records such as vehicle logs, records of cargo, or billing statements in accordance with regulations.
  • Complied with DOT requirements for background checks prior to operating a CMV.
  • Kept up-to-date knowledge of changing roads, construction areas, traffic patterns, and dangerous curves in order to plan the most efficient routes.
  • Communicated with dispatchers regarding pickup and delivery times.
  • Filled out paperwork accurately at each stop along route including bills of lading and trip sheets.
  • Checked vehicle for mechanical items and safety issues, maintained logs of working hours, monitored the vehicle's performance, and recorded any incidents.

Plumber

Sykes Services
Waldorf
02.2017 - 11.2022
  • Connected gas lines to stoves, dryers, hot water heaters, furnaces.
  • Visited customer sites to assess their needs and provide estimates for repair jobs.
  • Maintained records of work performed on each job site including material used and time spent on the job.
  • Sealed joints between sections of pipes using lead wool or threading compounds.
  • Inspected drainage and other plumbing systems to identify necessary repairs.
  • Ran tests on newly installed systems to ensure proper functionality before finalizing projects.
  • Replaced worn or damaged plumbing fixtures such as sinks, toilets, tubs, showers, and garbage disposals.
  • Installed pumps and backflow prevention devices according to local codes.
  • Calculated costs associated with labor and materials needed for each project.
  • Constructed foundations for large industrial equipment that require special plumbing connections.
  • Tested pipe systems for leaks using air and water pressure gauges.
  • Performed routine maintenance tasks such as flushing out drainpipes or cleaning out grease traps.

Education

High School Diploma -

Westlake High School
Waldorf, MD
06-2013

Skills

  • Cash handling
  • Inventory management
  • Employee training
  • Customer service
  • Promotional campaigns
  • Operational efficiency
  • HVAC installation
  • HVAC maintenance
  • Equipment repair
  • Problem solving
  • Team leadership
  • Safety compliance
  • Time management
  • Troubleshooting systems
  • Preventive maintenance
  • New system installation
  • Sheet metal work
  • Plumbing repairs
  • Cooling systems maintenance
  • Air conditioning
  • Heating systems
  • Control systems
  • Commercial installation
  • Safety regulations
  • Team supervision
  • Conflict resolution
  • Scheduling shifts
  • Decision-making
  • Multitasking and organization
  • Adaptability and flexibility
  • Customer relations
  • Staff supervision

Timeline

Assistant Store Manager

Valvoline
05.2024 - Current

Truck Driver

Evergreen Disposal
01.2023 - 04.2024

Plumber

Sykes Services
02.2017 - 11.2022

High School Diploma -

Westlake High School

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Craig Key