Croitor Iaroslav
Chisinau
Summary
Developed critical decision-making and strategic planning skills in fast-paced business environment. Proven ability to manage projects and lead teams efficiently, ensuring effective outcomes. Looking to transition into new field, leveraging these transferable skills to drive success in collaborative and innovative setting.
Overview
6
6
years of professional experience
Work History
Business Owner
Zaza Logistics SRL
10.2022 - 12.2024
- Established strong customer relationships through excellent communication and attentive service.
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
- Consulted with customers to assess needs and propose optimal solutions.
- Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
- Delivered exceptional results under tight deadlines by prioritizing tasks effectively and delegating responsibilities appropriately throughout the team.
- Trained and motivated employees to perform daily business functions.
- Developed a high-performing team through effective recruitment, training, and performance management.
- Ensured compliance with all relevant regulations by staying current on industry requirements and implementing necessary changes in operations.
- Increased customer satisfaction with personalized service offerings, addressing specific needs and preferences.
- Led company through successful rebranding initiative, refreshing image and attracting broader customer base.
- Negotiated favorable terms with suppliers, improving profit margins without compromising on quality.
- Developed strategic business plan, guiding company towards sustainable growth and profitability.
- Mastered conflict resolution, maintaining harmonious internal relationships and ensuring focus on common goals.
- Interacted well with customers to build connections and nurture relationships.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Reduced operational risks while organizing data to forecast performance trends.
Supervisor of Operations
Ruspinhome SRL
09.2021 - 05.2024
- Evaluated staff performance regularly, offering constructive feedback designed to promote growth within their roles.
- Managed scheduling and workload distribution, maximizing productivity without overwhelming team members or compromising quality of work.
- Achieved high levels of customer satisfaction with consistent attention to detail and effective communication skills.
- Established clear expectations for team members, fostering a positive work environment through open communication and accountability.
- Ensured compliance with company policies, industry regulations, and safety standards in daily operations.
- Assisted in strategic planning efforts within the organization by providing valuable insights based on experience leading teams within similar industries.
Data Analyst
Ruspin Grup SRL
11.2018 - 03.2021
- Collaborated with cross-functional teams to ensure data integrity and accuracy, resulting in better-informed decisions.
- Provided actionable insights through comprehensive reports and dashboards, supporting strategic initiatives.
- Implemented robust control measures to improve analytical output reliability.
Education
Bachelor of Science - Banking And Finance
Universitatea De Vest Din Timisoara
Timisoara07-2025
High School Diploma -
Liceul Academiei De Stiinte
Chisinau, Moldova05-2021
Skills
- Customer relations
- Strategic planning
- Attention to detail
- Driven and determined
- Relationship building
- Work Planning and Prioritization
- Team collaboration and leadership
- Business development
- Business administration
- Strategic Decision-making
- Operations management
- Negotiation
Languages
Romanian, Russian
Native language
English
Advanced
C1
German
Elementary
A2
French
Elementary
A2
Timeline
Business Owner
Zaza Logistics SRL
10.2022 - 12.2024
Supervisor of Operations
Ruspinhome SRL
09.2021 - 05.2024
Data Analyst
Ruspin Grup SRL
11.2018 - 03.2021
Bachelor of Science - Banking And Finance
Universitatea De Vest Din Timisoara
High School Diploma -
Liceul Academiei De Stiinte
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