Crystal Marshall
Boyds,MD
Summary
Detail-oriented and results-driven Payroll and HR Coordinator with over 10 years of experience in payroll management, HRIS systems, and employee relations. Skilled in Paycom, ADP, UKG, and managing complex payroll processes for large teams. Proven ability to reduce payroll errors, ensure compliance, and improve employee satisfaction. Strong communication, multitasking, and problem-solving abilities with a commitment to maintaining confidentiality and fostering a positive workplace culture. Insightful Human Resources Coordinator assists HR team with staffing, record-keeping, employee benefits and other HR-related duties. Plans and organizes work to achieve goals and targeted results with minimal supervision. Continually develops knowledge and gains subject matter expertise in assigned HR discipline related to work activities and projects assigned.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Payroll and HR Coordinator
Pioneer, LLC
09.2019 - Current
- Lead bi-weekly payroll processing for 1,200 employees, ensuring accurate and timely payment, including commissions, overtime, and benefits
- Streamlined payroll operations, reducing errors by conducting detailed timecard audits and promptly addressing discrepancies
- Managed year-end processes, including W-2 distribution, ensuring IRS compliance
- Processed 401(k) contributions and managed employee enrollments and terminations
- Coordinated union invoicing, ensuring timely payments and communication with union representatives
- Handled payroll-related inquiries and resolved discrepancies, significantly improving employee satisfaction
- Developed and maintained the annual payroll calendar, ensuring all payroll deadlines and special adjustments were met
- Ensured compliance with employment laws, benefits programs, and HR policies
HR Coordinator
ADT Security
08.2012 - 01.2019
- Assisted in recruitment by posting job ads, screening applications, and facilitating interviews
- Managed employee records in HRIS, ensuring up-to-date and accurate documentation
- Conducted new hire orientations, processed I-9 verifications, and maintained employee benefits information
- Processed payroll for 50+ employees using Oracle, handled wage garnishments and managed unemployment claims
- Managed workers' compensation claims, FMLA, and leave of absence processes
- Coordinated employee separations, including exit interviews and final paperwork
- Ensured compliance with federal, state, and local laws and company policies
Education
High School Diploma -
Gaithersburg High School
Gaithersburg, MDBusiness Administration and Management -
Montgomery College
Germantown, MD01.2025
Skills
- Payroll & Benefits Administration
- 401(k) Processing
- Union
- HRIS Systems - ( Paycom, ADP, UKG )
- HRIS software transition experience
- Teams
- Microsoft Office
- Multitasking
- Deadline Management
- Employee Relations
- Confidentiality
- Verbal Communication
- Written Communication
- Report Generation
- Background Checks
- Onboarding
Certification
- HRIS Training
- Payroll & Benefits Administration Training
- Microsoft Office certification
Timeline
Payroll and HR Coordinator
Pioneer, LLC
09.2019 - Current
HR Coordinator
ADT Security
08.2012 - 01.2019
Business Administration and Management -
Montgomery College
- HRIS Training
- Payroll & Benefits Administration Training
- Microsoft Office certification
High School Diploma -
Gaithersburg High School
Similar Profiles
Niccole ElliottNiccole Elliott
Hotel Front Desk Receptionist at The New Pioneer LLC.Hotel Front Desk Receptionist at The New Pioneer LLC.
Diane EricksonDiane Erickson
Property Manager/Portfolio Management at Pioneer Acquisition's LLC/Schubert Properties, LLCProperty Manager/Portfolio Management at Pioneer Acquisition's LLC/Schubert Properties, LLC
Debra MillerDebra Miller
Office Manager at Pioneer Heating, Cooling, and Plumbing, LLCOffice Manager at Pioneer Heating, Cooling, and Plumbing, LLC