Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Crystal Morgan

Gwynn Oak

Summary

Organized Administrative Assistant known for productivity and efficient task completion. Specialize in time management, data entry, and customer service skills. Excel at communication, problem-solving, and adaptability, ensuring smooth office operations and positive stakeholder interactions.

Overview

13
13
years of professional experience

Work History

Financial Coordinator

Kelvin Smith and Associates
Baltimore
04.2018 - Current
  • Conducted audits of financial transactions to ensure compliance with regulations.
  • Ensured accuracy of budget reports and financial statements.
  • Resolved customer complaints or answered customers' questions.
  • Managed patient billing inquiries and resolved financial discrepancies.
  • Assisted patients with payment plans and financial assistance applications.

Residential Monitor

Athenar Consulting
Baltimore
10.2023 - 02.2025
  • Monitored residential activities to ensure safety and compliance with regulations.
  • Maintained accurate logs of resident behavior and incident reports.
  • Enforced rules of the facility consistently while being mindful of individual differences among residents.
  • Monitored residents in the dormitory to ensure safety and security protocols were followed.

Dental Assistant

Smile Rite Dental
Baltimore
01.2013 - 04.2018
  • Assisted dentists during examinations and procedures to ensure patient comfort.
  • Prepared treatment rooms by sterilizing instruments and organizing supplies efficiently.
  • Educated patients on oral hygiene practices and post-treatment care instructions.
  • Managed patient records using dental software for accurate documentation and retrieval.

Education

Dental Assistant

Fortis College
Towson, MD
01-2013

Administrative Assistant

The Community College of Baltimore County
Catonsville, MD

Skills

  • Billing resolution
  • Problem solving
  • Attention to detail
  • Time management
  • Effective communication
  • Audit coordination
  • Financial analysis
  • Accounts payable
  • Insurance documentation processing
  • Invoices and billing
  • Appointment scheduling

References

References available upon request.

Timeline

Residential Monitor

Athenar Consulting
10.2023 - 02.2025

Financial Coordinator

Kelvin Smith and Associates
04.2018 - Current

Dental Assistant

Smile Rite Dental
01.2013 - 04.2018

Dental Assistant

Fortis College

Administrative Assistant

The Community College of Baltimore County

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Crystal Morgan