Crystal Stelling
Owings Mills,MD
Overview
2025
2025
years of professional experience
Work History
Digital Content Analyst
WebstaurantStore
06.2022 - Current
- Assess and prioritize incoming content requests, ensuring alignment with SEO best practices and overall site strategy.
- Collaborate with stakeholders across departments, ensuring site best practices, and planning projects.
- Utilize CMS to update product information and enhance site organization. Committed to delivering high-quality web pages that are effective and user-friendly.
- Adaptable and strategic thinking while navigating ambiguous or complex challenges with minimal supervision.
- Utilize LookerStudio to analyze user behavior and implement site updates to enhance the user experience.
- Identify areas where technical or process-related improvements can be made and propose strategies or suggestions to help team members refine their processes.
- Consistent use of Microsoft products, including regular use of Excel to analyze data, organize content requests, and track project progress.
Director of Theatre Services
Hippodrome Foundation
02.2019 - 07.2022
- Oversaw all front of house operations including staffing managers, volunteers, and security scheduling for all performances. Resolve customer concerns and provide a high level of customer service to all patrons.
- Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Developed and maintained department procedures, including staying current on ADA regulations and state labor laws.
General Manager
Regal Cinemas
- 04.2019
- Trained and mentored team members in industry best practices.
- Monitored and interpreted key performance metrics, such as revenue, foot traffic, and customer satisfaction, to inform data-driven decisions in scheduling, stock ordering, and more.
- Supervised all staff positions, janitorial staff, and maintained a clean and safe facility.
- Technical knowledge for projection and audio-visual equipment.
Education
Graduate Certificate - Interactive Media
Towson University
Bachelor of Arts - Graphic Communications
University of Maryland Global Campus
Bachelor of Science - Finance
Salisbury University
Salisbury, MDSkills
- HTML and CSS
- Critical Thinking
- Proficiency with all technology, and a strong desire to learn
- Understanding of ecommerce and metrics
Timeline
Digital Content Analyst
WebstaurantStore
06.2022 - Current
Director of Theatre Services
Hippodrome Foundation
02.2019 - 07.2022
General Manager
Regal Cinemas
- 04.2019
Graduate Certificate - Interactive Media
Towson University
Bachelor of Arts - Graphic Communications
University of Maryland Global Campus
Bachelor of Science - Finance
Salisbury University
Similar Profiles
Jacob DollarJacob Dollar
3rd Shift Outbound Clerk at WebstaurantStore3rd Shift Outbound Clerk at WebstaurantStore
Courtney TillmanCourtney Tillman
Material Handler/Packer at WebstaurantStoreMaterial Handler/Packer at WebstaurantStore
Timia MooreTimia Moore
Material Handler at WebstaurantStoreMaterial Handler at WebstaurantStore
David HerrellDavid Herrell
Order Picker at WebstaurantStoreOrder Picker at WebstaurantStore
LAMONT WALKERLAMONT WALKER
Senior Client Processor at T. Rowe PriceSenior Client Processor at T. Rowe Price