Summary
Overview
Work History
Education
Skills
References
Languages
Timeline
Generic

Crystal Valdes

Silver Spring

Summary

Seasoned financial coordinator with more than 15 years of experience in a fast-paced Dental field. Excellent customer service.Track record of achieving exceptional results in meeting aggressive business goals.

Outgoing Direct Care Worker experienced with patients with disabilities and acute ailments. Well-versed in assisting patients with daily living tasks. Committed to improving patient well-being through personal care and interactive engagement.

Dependable professional with excellent organization skills demonstrated through history of managing client daily activities, appointments and medication needs. Well-versed in administering medication and monitoring nutrition. Trusted to oversee patients in challenging medical states.

Overview

23
23
years of professional experience

Work History

Caregiver

Lillian Diaz
Takoma Park
04.2020 - Current
  • Assisted clients with daily living activities and personal care needs.
  • Developed and maintained strong relationships with clients and their families.
  • Monitored client health and reported changes to healthcare professionals.
  • Managed medication schedules and ensured timely administration for clients.
  • Coordinated transportation for medical appointments and social outings for clients.
  • Supported bathing, dressing and personal care needs.
  • Prepared meals according to dietary requirements and assisted with feeding when necessary.
  • Administered prescribed medications on a timely basis following care plan instructions.
  • Drove clients to shop for groceries, attend doctor appointments and run errands.
  • Maintained accurate records of services provided, changes in client condition, medications administered and other pertinent information.
  • Monitored vital signs and medication use, documenting variances, and concerning responses.
  • Helped patients during ROM exercises to maintain musculoskeletal functions and increase strength.
  • Obtained sources of entertainment for clients to provide full and enjoyable daily activities.
  • Helped clients adjust to new lifestyles during periods of incapacitation or recuperation.

Treatment plan coordinator

Adventure Dental & Orthodontics
Washington
06.2018 - Current
  • Financial presentation, new patient consultations, Compose, type, and distribute meeting notes, routine correspondence, or reports, such as presentations or expense, statistical, or monthly reports.
  • Establish work procedures or schedules and keep track of the daily work of clerical staff.
  • Supervise other clerical staff and provide training and orientation to new staff.
  • Schedule and confirm appointments.
  • Maintain scheduling and event calendars.
  • Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material.
  • Create, maintain, and enter information into databases.

Billing manager

Bishop & Bishop D.D.S.,P.A.
Silver Spring
06.2016 - 06.2018
  • Submitting Dental Claims, Accounts receivable, outstanding claims, resolving claim errors, insurance verification, submitting prior authorizations, credentialing, payroll
  • Resolve patient complaints or answer patient questions regarding policies and procedures.
  • Train or instruct employees in job duties or company policies or arrange for training to be provided.
  • Recruit, interview, and select employees.
  • Prepare and issue work schedules, deadlines, and duty assignments for office or administrative staff.
  • Analyze financial activities of establishments or departments and provide input into budget planning and preparation processes.

Receptionist/ Dental Assistant

Dr. Pearson DDS
Takoma Park
01.2006 - 02.2007
  • Scheduled appointments, Helped guide patients with paperwork, assisted the dentist with surgical procedures, sterilization.

Legal Secretary

Winston & Strawn LLP
Washington
01.2003 - 03.2005
  • Assist attorneys in collecting information such as employment, medical, and other records.
  • Prepare and distribute invoices to bill clients or pay account expenses.
  • Draft and type office memos.
  • Attend legal meetings, such as client interviews, hearings, or depositions, and take notes.
  • Schedule and make appointments.
  • Receive and place telephone calls.
  • Mail, fax, or arrange for delivery of legal correspondence to clients, witnesses, and court officials.

Education

Business Management -

Montgomery College Takoma Park/Silver Spring Campus
Takoma Park

Language - Spanish

Montgomery Blair High School

Skills

  • Administration and Management
  • Time Management
  • Management of Financial Resources
  • Sales and Marketing
  • Complex Problem Solving
  • Care plan coordination
  • Chronic disease management

References

  • Eden Puente, Manager, 2404867094
  • Dr. Dorienne Taylor-Bishop, 3016089270

Languages

Spanish, conversational

Timeline

Caregiver

Lillian Diaz
04.2020 - Current

Treatment plan coordinator

Adventure Dental & Orthodontics
06.2018 - Current

Billing manager

Bishop & Bishop D.D.S.,P.A.
06.2016 - 06.2018

Receptionist/ Dental Assistant

Dr. Pearson DDS
01.2006 - 02.2007

Legal Secretary

Winston & Strawn LLP
01.2003 - 03.2005

Business Management -

Montgomery College Takoma Park/Silver Spring Campus

Language - Spanish

Montgomery Blair High School
Crystal Valdes