Crystal Valdes
Silver Spring
Summary
Seasoned financial coordinator with more than 15 years of experience in a fast-paced Dental field. Excellent customer service.Track record of achieving exceptional results in meeting aggressive business goals.
Outgoing Direct Care Worker experienced with patients with disabilities and acute ailments. Well-versed in assisting patients with daily living tasks. Committed to improving patient well-being through personal care and interactive engagement.
Dependable professional with excellent organization skills demonstrated through history of managing client daily activities, appointments and medication needs. Well-versed in administering medication and monitoring nutrition. Trusted to oversee patients in challenging medical states.
Overview
23
23
years of professional experience
Work History
Caregiver
Lillian Diaz
Takoma Park
04.2020 - Current
- Assisted clients with daily living activities and personal care needs.
- Developed and maintained strong relationships with clients and their families.
- Monitored client health and reported changes to healthcare professionals.
- Managed medication schedules and ensured timely administration for clients.
- Coordinated transportation for medical appointments and social outings for clients.
- Supported bathing, dressing and personal care needs.
- Prepared meals according to dietary requirements and assisted with feeding when necessary.
- Administered prescribed medications on a timely basis following care plan instructions.
- Drove clients to shop for groceries, attend doctor appointments and run errands.
- Maintained accurate records of services provided, changes in client condition, medications administered and other pertinent information.
- Monitored vital signs and medication use, documenting variances, and concerning responses.
- Helped patients during ROM exercises to maintain musculoskeletal functions and increase strength.
- Obtained sources of entertainment for clients to provide full and enjoyable daily activities.
- Helped clients adjust to new lifestyles during periods of incapacitation or recuperation.
Treatment plan coordinator
Adventure Dental & Orthodontics
Washington
06.2018 - Current
- Financial presentation, new patient consultations, Compose, type, and distribute meeting notes, routine correspondence, or reports, such as presentations or expense, statistical, or monthly reports.
- Establish work procedures or schedules and keep track of the daily work of clerical staff.
- Supervise other clerical staff and provide training and orientation to new staff.
- Schedule and confirm appointments.
- Maintain scheduling and event calendars.
- Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material.
- Create, maintain, and enter information into databases.
Billing manager
Bishop & Bishop D.D.S.,P.A.
Silver Spring
06.2016 - 06.2018
- Submitting Dental Claims, Accounts receivable, outstanding claims, resolving claim errors, insurance verification, submitting prior authorizations, credentialing, payroll
- Resolve patient complaints or answer patient questions regarding policies and procedures.
- Train or instruct employees in job duties or company policies or arrange for training to be provided.
- Recruit, interview, and select employees.
- Prepare and issue work schedules, deadlines, and duty assignments for office or administrative staff.
- Analyze financial activities of establishments or departments and provide input into budget planning and preparation processes.
Receptionist/ Dental Assistant
Dr. Pearson DDS
Takoma Park
01.2006 - 02.2007
- Scheduled appointments, Helped guide patients with paperwork, assisted the dentist with surgical procedures, sterilization.
Legal Secretary
Winston & Strawn LLP
Washington
01.2003 - 03.2005
- Assist attorneys in collecting information such as employment, medical, and other records.
- Prepare and distribute invoices to bill clients or pay account expenses.
- Draft and type office memos.
- Attend legal meetings, such as client interviews, hearings, or depositions, and take notes.
- Schedule and make appointments.
- Receive and place telephone calls.
- Mail, fax, or arrange for delivery of legal correspondence to clients, witnesses, and court officials.
Education
Business Management -
Montgomery College Takoma Park/Silver Spring Campus
Takoma ParkLanguage - Spanish
Montgomery Blair High School
Skills
- Administration and Management
- Time Management
- Management of Financial Resources
- Sales and Marketing
- Complex Problem Solving
- Care plan coordination
- Chronic disease management
References
- Eden Puente, Manager, 2404867094
- Dr. Dorienne Taylor-Bishop, 3016089270
Languages
Spanish, conversational
Timeline
Caregiver
Lillian Diaz
04.2020 - Current
Treatment plan coordinator
Adventure Dental & Orthodontics
06.2018 - Current
Billing manager
Bishop & Bishop D.D.S.,P.A.
06.2016 - 06.2018
Receptionist/ Dental Assistant
Dr. Pearson DDS
01.2006 - 02.2007
Legal Secretary
Winston & Strawn LLP
01.2003 - 03.2005
Business Management -
Montgomery College Takoma Park/Silver Spring Campus
Language - Spanish
Montgomery Blair High School
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