Summary
Overview
Work History
Education
Skills
Certification
Timeline
Personal Information
Generic

Crystal Wallace

Columbia

Summary

I have good interpersonal skills an excellent team worker and keen and very willing to learn and develop new skills I am very reliable and dependable and often seek new responsibilities within a wide range of employment areas. I have an active and dynamic approach to work and getting things done in a timely manner.

Overview

11
11
years of professional experience
1
1
Certification

Work History

EVS Technician

Sheppard Pratt Hospital
12.2024 - Current
  • Delivered exceptional customer service when interacting with patients, family members, visitors, and colleagues alike, fostering a positive atmosphere within the hospital environment .
  • Promoted a healthy environment for patients, visitors, and staff through diligent maintenance of high cleanliness standards.
  • Supported hospital operations through timely completion of cleaning assignments, contributing to a well-maintained facility.
  • Enhanced patient satisfaction by ensuring a clean and safe environment in all hospital areas.
  • Demonstrated strong time management skills, ensuring the completion of all assigned tasks within designated deadlines while maintaining high-quality work standards.
  • Emptied and decontaminated trash containers to efficiently reduce waste.
  • Performed deep-cleaning projects as needed to maintain optimal cleanliness throughout the facility over time.
  • Assisted in emergency situations requiring immediate attention or cleanup, demonstrating adaptability under pressure.
  • Operated wet and dry vacuum for cleaning and shampooing carpeted areas to remove dirt, dander and hair and eliminate microscopic allergens.
  • Maintained inventory levels for cleaning supplies, anticipating needs and preventing shortages that could impact service delivery.

Home Health Aide

Love to care
05.2021 - Current
  • Provided compassionate and personalized care to patients in their homes, ensuring their comfort and well-being
  • Assisted with daily activities such as bathing, dressing, grooming, and medication administration
  • Monitored vital signs and reported any changes or concerns to the healthcare team
  • Maintained a clean and safe environment for patients by regularly sanitizing equipment and living areas
  • Supported patients with mobility issues by assisting with transfers, ambulation, and exercises as prescribed by healthcare professionals

Phlebotomist

John Hopkins Hospital
01.2025 - 05.2025
  • Enhanced patient experience through compassionate care and communication during blood draw procedures.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
  • Centrifuged blood samples as outlined in clinical protocols.
  • Completed proper sanitation and cleaning of equipment and work areas between patients.
  • Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
  • Assembled tourniquets, needles, and blood collection devices to prepare work trays.
  • Packaged and shipped specimens to central lab daily.
  • Organized daily work based on collection priority.

Housekeeper

The Cleaning Authority
02.2016 - 09.2019
  • Maintained cleanliness and tidiness of assigned rooms, ensuring a comfortable and welcoming environment for guests
  • Performed thorough cleaning tasks such as dusting, vacuuming, mopping floors, and changing linens to meet high standards of cleanliness
  • Stocked and replenished room supplies including toiletries, towels, and linens to ensure guest satisfaction
  • Collaborated with the front desk team to prioritize room assignments based on guest preferences and special requests
  • Implemented efficient cleaning techniques to complete tasks in a timely manner while maintaining quality results

In Home Caregiver

Eurson Of Baltimore
01.2017 - 10.2018
  • Provided compassionate and personalized in-home care for individuals with varying health conditions and needs, ensuring their physical and emotional well-being
  • Administered medications according to prescribed schedules, adhering to all safety protocols and maintaining accurate medication records
  • Assisted clients with activities of daily living (ADLs), including bathing, dressing, grooming, and mobility support, promoting independence and maintaining dignity
  • Managed and organized clients' medical appointments, coordinating transportation and accompanying them to ensure they received necessary medical care

Line Cook/Prep Cook

Buffalo Wild Wings
04.2014 - 10.2017
  • Prepared and cooked a variety of dishes according to recipes, quality standards, and presentation guidelines
  • Managed food inventory and ensured proper storage and rotation of ingredients to minimize waste
  • Collaborated with the kitchen team to plan daily specials and seasonal menu changes
  • Maintained a clean and organized work station, following sanitation guidelines at all times
  • Assisted in training new line cooks on cooking techniques, recipe execution, and safety procedures

Education

High school Diploma -

Wild Lake High School
Columbia, MD
05.2007

Skills

  • Cleaning Experience
  • CPR
  • Laboratory Experience
  • Laundry
  • Customer service
  • First aid
  • Work ethic
  • Senior Care
  • Caregiving
  • Communication skills
  • Home Care
  • Meal preparation
  • Teamwork
  • Dementia Care

Certification

  • Phlebotomy Certification, 2024-05-01, 2026-05-01, Collect blood from patients and prepare the samples for testing, collect urine samples, labeling and entering information into database, keeping instruments clean and work areas, explaining procedures to patients
  • First Aid Certification, 2024-04-01, 2026-04-01, provide immediate ,potentially life saving care to someone who is injured or ill,before more advanced medical help arrive
  • CPR Certification,2024-04-01,2026-04-01, Team leader,airway manger, compressor,AED/monitor,timekeeper

Timeline

Phlebotomist

John Hopkins Hospital
01.2025 - 05.2025

EVS Technician

Sheppard Pratt Hospital
12.2024 - Current

Home Health Aide

Love to care
05.2021 - Current

In Home Caregiver

Eurson Of Baltimore
01.2017 - 10.2018

Housekeeper

The Cleaning Authority
02.2016 - 09.2019

Line Cook/Prep Cook

Buffalo Wild Wings
04.2014 - 10.2017

High school Diploma -

Wild Lake High School

Personal Information

  • Visa Status: Authorized to work in the US for any employer
  • Driving License: Driver's License
  • Work Permit: Authorized to work in the US for any employer

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Crystal Wallace