CYARA BARNETT
Glenarden
Summary
Reliable Front Desk Clerk skilled in clerical support and office administration. Competent in helping staff and visitors with diverse needs while handling substantial daily workload. Excels in keeping physical files and digital records accurate and current. Diligent Office Worker with multifaceted administrative abilities and proficiency in all microsoft programs. Handles high work volumes and maintains frequent customer contact with calm and professional approach. Decisive in managing routine clerical needs and working accurately with minimal oversight to handle files, correspondence and data entry.
Overview
8
8
years of professional experience
Work History
Temporary Office Worker
Prince George's County Public Schools
08.2022 - Current
- Receive telephone calls from school administrators, parents and students and answer inquiries regarding transportation for students
- Perform various clerical duties and responsibilities in support of the organization's program(s) and operations
- Performs other general office and related duties as assigned
- Receives, reviews, and enters data and source documents into department database
- Prepares and sorts source documents and identifies and interprets data to be entered
- Contacts providers of source documents to resolve questions, inconsistencies, or missing data
- Data entry of confidential information using the system software
- Assists in establishing and maintaining an effective and efficient records management system.
Dedicated Aide
Prince George's County Public Schools
09.2019 - 07.2022
- Worked closely with teachers and staff on all daily duties and responsibilities
- Assisted students that experienced difficulties on class assignments, homework, projects, prepared them for tests, and quizzes
- Observed student's activities and behaviors in the classroom setting
- Assisted with supervision of the students in classroom and on field trips
- Operated as a scribe and reader for the classroom
- Reported all classroom arrivals and departures
- Helped students transition from class to class
- Documented and reported all injuries, and medical emergencies
- Corrected papers, based on criteria and rubrics set
- Functioned as a sighted guide for students.
Dedicated Aide
Prince George's County Public Schools
04.2019 - 08.2019
- Assisted visually impaired/blind kindergarten teacher
- Observed student's activities and behaviors in the classroom
- Assisted with supervision of the students in classroom and on field trips
- Operated as a scribe and reader for the classroom
- Reported all classroom arrivals and departures
- Helped students transition from class to class
- Documented and reported all injuries, and medical emergencies
- Corrected papers, based on criteria and rubrics set
- Functioned as a sighted guide for students.
Front Desk Clerk
Prince George's County Health Department
11.2018 - 02.2019
- Energetic and friendly with experience providing administrative support and customer service to clients and internal staff
- Provided excellent customer service
- Assisted walk-in clients, scheduled client appointments, answered phone lines, and helped clients with questions and issues
- Received and distributed incoming mail
- Maintained a clean, safe, and organized reception area.
Clerical Staff Assistant
Prince George's County Housing Authority
12.2017 - 02.2018
- Provided 3rd Party Verifications for clients
- Pulled criminal background checks of all clients
- Maintained and delivered files to file room
- Processed monthly fixed income letters for clients
- Submitted rent increase letters
- Managed calendar and arranged appointments for contract signings
- Kept a log of all contracts
- Managed help desk
- Answered high call volume of incoming and outgoing calls
- Scheduled appointments, provided reminders and resolutions for prospective and current clients.
Teller
Money One Federal Credit Union
10.2016 - 12.2017
- Processed all transactions for members via a teller terminal, including deposits, withdrawals, account closings, loan payments, cash advances and transfers
- Disbursed money orders and cashier checks
- Balanced each day's transactions and verified cash totals
- Received checks and cash for deposit in savings and checking accounts, verified deposit amounts, examined checks for endorsement and negotiability, and printed transaction receipts
- Cashed checks and disbursed money from savings and checking accounts upon verification of signatures and customer account balances
- Answered customer inquiries in person and by telephone
- Reconciled cash drawer
- Complied with bank operations
- Counseled current and prospective members about products and services
- Ensured cash and other negotiable instruments were handled properly
- Identified opportunities to cross service products and increase product penetration
- Understood and complied with federal and other regulations relating to financial products and services.
Education
Associate of Science - General Studies
Prince Georges County Community College
Upper Marlboro, MD05.2017
Diploma -
Charles Herbert Flowers High School
Springdale, Maryland05.2014
Skills
- Type - 50 wpm
- Ten key data entry
- Microsoft Office Excel
- Microsoft Office Access
- Microsoft Office Publisher
- Microsoft Office Picture Manager
- Microsoft Office Power Point
- Microsoft Office Outlook
Report Preparation
Meeting Coordination
Basic accounting
Travel Arrangements
Document Management
Research and analysis
Customer Service
Positive Attitude
Organizing and Categorizing
Scheduling
Time Management
Scheduling appointments
Prioritizing Work
Project Planning
Mail Sorting and Distribution
Spreadsheet Management
Front Office Management
Bookkeeping
Accomplishments
- Managed inventory and office budgeting for supplies for busy office of 16 employees.
- Oversaw implementation of new phone system which resulted in more cost-effective service.
- Coordinated weekly project team meetings and drafted agendas to increase meeting efficiency.
- Collaborated with team of 16 in the development of WELLBEING (Office Wellness Program)
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Timeline
Temporary Office Worker
Prince George's County Public Schools
08.2022 - Current
Dedicated Aide
Prince George's County Public Schools
09.2019 - 07.2022
Dedicated Aide
Prince George's County Public Schools
04.2019 - 08.2019
Front Desk Clerk
Prince George's County Health Department
11.2018 - 02.2019
Clerical Staff Assistant
Prince George's County Housing Authority
12.2017 - 02.2018
Teller
Money One Federal Credit Union
10.2016 - 12.2017
Associate of Science - General Studies
Prince Georges County Community College
Diploma -
Charles Herbert Flowers High School
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