Host/server Captain Creative Edge Parties
110 Barrow St, New York, NY 10014
05.2020 - 02.2022
Streamlined front-of-house operations for increased efficiency and improved guest experience.
Participated in weekly management meetings discussing strategies for boosting sales and enhancing overall guest experience.
Contributed to revenue growth by upselling menu items and promoting special events to guests.
Increased repeat business by building strong relationships with guests and addressing their concerns promptly.
Coordinated staff schedules, rotations and breaks.
Monitored tables first-hand by continuously circulating to check on operations and correct deficiencies.
Optimized table turnover rates by monitoring dining duration and coordinating efficient table resets between parties.
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