Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Daevon Harrison

Largo,MD

Summary

Detail-oriented professional with excellent communication, interpersonal, and creative thinking skills. I am aiming to leverage my abilities to fill the vacancy at your company successfully. Frequently praised as hard-working by my peers, I can be relied upon to help your company achieve its goals. Strong leader and skilled professional focused on balancing safety and enjoyment for every activity. Talented in overseeing works, managing records, and supervising schedules to meet business targets. Excellent customer service abilities and attention to detail in all facets of operations.

Overview

6
6
years of professional experience

Work History

Rides & Park Services Unit In Charge

Six Flags America
05.2025 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Act as the Rides Manager on Duty, making operational decisions and ensuring smooth operations across all rides.
  • Ensure team compliance with safety standards and Six Flags policies.
  • Oversee and collaborate with the maintenance team to ensure safe and efficient operation of ride shut down.
  • Supervise, develop, and evaluate the leadership team and team members, holding them accountable for attendance, performance, cleanliness, and meeting departmental goals.
  • Adhere to and enforce operating expense budgets to ensure we are aligned with company guidelines.
  • Establishing a culture of feedback, learning, and adaptation to continuously improve efficiency and meet evolving throughput goals.
  • Prioritize Guests needs to deliver an outstanding experience.
  • Support team members to ensure efficient and safe operation of rides.
  • Collaborate with the training team to ensure team members and leadership are properly certified and prepared for success.
  • Work closely with supervisors, team members, and department heads to advance departmental initiatives.
  • Collaborate with the scheduling team to maintain adequate staffing levels for daily operations and special events.
  • Uphold park standards for safety, friendliness, cleanliness, and efficiency.
  • Comply with all other duties assigned to support the Operations Division and the Park’s operation

Rides & Park Services Supervisor

Six Flags America
04.2024 - Current
  • Manage the daily operations of all rides and attractions.
  • Ensure all rides are functioning safely and efficiently.
  • Coordinate with maintenance teams for regular inspections and repairs.
  • Supervise and schedule ride operators and attendants.
  • Provide training and ongoing support to staff.
  • Conduct regular performance evaluations and address any issues promptly.
  • Enforce safety protocols and guidelines for both staff and guests.
  • Conduct safety drills and emergency response training.
  • Ensure compliance with local and federal safety regulations.
  • Monitor and improve guest satisfaction regarding ride operations.
  • Handle guest complaints and resolve issues effectively.
  • Gather feedback to enhance the overall guest experience.
  • Maintain accurate records of ride operations and maintenance.
  • Prepare and manage budgets for ride operations.
  • Generate reports on ride performance and incidents.
  • Liaise with other departments, such as marketing and guest services, to coordinate special events.
  • Communicate effectively with upper management about ride operations and any issues that arise.
  • Lead the response to any ride-related emergencies or incidents.
  • Ensure proper documentation and reporting of all incidents.
  • Coordinate with emergency services when necessary.
  • Develop and implement training programs for ride operators.
  • Stay updated on industry best practices and incorporate them into training.
  • Ensure all staff provide exceptional customer service.
  • Address guest concerns and provide solutions to enhance their experience.
  • Manage inventory of ride-related supplies and equipment.
  • Order and maintain necessary supplies to ensure smooth operations.
  • Monitor ride efficiency and performance metrics.
  • Implement improvements based on data analysis and feedback.
  • Using telephones, two-way radios, text messages or messaging services to contact employees or emergency personnel.
  • Conducted thorough investigations into any incidents or accidents involving rides under supervision, implementing corrective actions when needed.
  • Managed a team of ride operators, effectively allocating staff to meet peak demand periods.

Long-Term Substitute Teacher

Drew Freeman Middle School
01.2024 - 06.2025
  • Deliver planned lessons and instructional activities in the absence of the regular teacher.
  • Adapt teaching methods to accommodate the needs of diverse learners.
  • Maintain a structured and positive classroom environment conducive to learning.
  • Review and follow lesson plans left by the regular teacher.
  • Develop and implement lesson plans if needed, aligning with curriculum standards.
  • Use various teaching strategies to engage students in the learning process.
  • Assess and evaluate student progress through assignments, tests, and quizzes.
  • Provide feedback to students on their performance.
  • Maintain accurate records of student progress and attendance.
  • Enforce school policies and rules to ensure a safe and orderly classroom.
  • Address behavioral issues promptly and effectively.
  • Foster a positive and inclusive classroom culture.
  • Communicate effectively with students, parents, and staff.
  • Provide updates to parents on student progress and any concerns.
  • Collaborate with other teachers and school staff as needed.
  • Assist students with special needs by providing appropriate accommodations and modifications.
  • Work with support staff, such as counselors and special education teachers, to meet students' needs.
  • Maintain a professional demeanor and appearance.
  • Adhere to school policies, procedures, and regulations.
  • Participate in school meetings and professional development opportunities as required.
  • Ensure the classroom is organized and ready for daily instruction.
  • Manage classroom supplies and materials effectively.
  • Create and maintain a welcoming and engaging classroom environment.
  • Utilize technology and educational software to enhance instruction.
  • Ensure students have access to necessary technological resources.
  • Incorporate digital tools and resources into lesson plans where appropriate.
  • Adapt to different classroom environments and grade levels as needed.
  • Be prepared to take on additional responsibilities or assignments as requested by the school administration.
  • Remain flexible and responsive to the dynamic needs of the school community.

Rides Lead

Six Flags America
03.2023 - 04.2024
  • Ensuring the safety of both guests and employees is the highest priority. Train employees following standard operating procedures, training checklists, and safety standards.
  • Supervise the operation of the ride and ensure subordinate team members perform job functions safely, efficiently, courteously, and following standard operating procedures.
  • Ensure pre-opening ride inspections and closing procedures are properly completed.
  • Maintain an open and effective line of communication between team members and management/supervision.
  • Evaluate the performance of employees and provide feedback to promote growth and retention.
  • Take immediate and decisive action to correct employees working at a substandard level.
  • Maintain ride reports, logs, and checklists while completing all forms neatly and accurately.
  • Oversee the timely completion of position rotations.
  • Schedule break periods and ensure breaks are completed on time.
  • Maintain an adequate stock of all necessary cleaning supplies, paperwork, and equipment.
  • Execute the 'Attention to Detail' program for an assigned team and ensure cleanliness in front-of-the-house, back-of-the-house, and fringe areas. Interpret and enforce all park and corporate policies as set forth by Six Flags America.
  • Respond to guest comments and resolve guest concerns in a friendly, non-offensive manner.
  • Ensured employees immediately report all injuries to the First Aid Department. Work with Safety to ensure that the individuals are retrained when necessary to ensure safe practices are followed.
  • Perform other duties as assigned.
  • Using telephones, two-way radios, text messages or messaging services to contact employees or emergency personnel

Ride Operator

Six Flags America
03.2019 - 11.2022
  • Monitoring the condition of equipment and reporting any issues to maintenance staff
  • Operating ride controls such as start buttons, end buttons, speed controls, and emergency stop buttons
  • Communicating with guests, staff, security personnel, and supervisors regarding safety protocols or any issues with the ride
  • Supervising children who are riding the attraction, making sure they are safe and following the rules of the ride
  • Operating the attraction equipment, including loading and unloading passengers, operating the ride, monitoring safety equipment, and communicating with guests
  • Observing the operation of the ride to ensure that it is running properly and safely, reporting problems to supervisors if needed
  • Making announcements to passengers or providing instructions verbally or via a PA system about how to use the ride safely or what to expect during their visit
  • Responding to guest questions about the ride or park rules and policies
  • Operating amusement park rides such as roller coasters, water slides, Ferris wheels, bumper cars, and carousels

Package Handler

UPS
09.2021 - 04.2022
  • Prepare and complete orders for delivery or pickup according to schedule (load, pack, wrap, label, ship)
  • Receive and process warehouse stock products (pick, unload, label, store)
  • Perform inventory controls and keep quality standards high for audits
  • Keep a clean and safe working environment and optimize space utilization
  • Complete diary logs into the inventory
  • Report any discrepancies
  • Communicate and cooperate with supervisors and coworkers
  • Operate and maintain preventively warehouse vehicles and equipment
  • Follow quality service standards and comply with procedures, rules, and regulations
  • Loaded and unloaded merchandise
  • Organized materials
  • Processed delivery reports and inventory

Education

Bachelor of Science - Criminal Justice, Social Justice/ Pre-Law

Bowie State University
Bowie, MD
05-2026

High School Diploma -

Academy of Health Sciences @ PGCC
Largo, MD
05.2021

Associate of Arts - Early Childhood Education

Prince George's Community College
Largo, MD
05.2021

Skills

  • Microsoft Expert
  • Communication
  • Teamwork
  • Adaptability
  • Problem-solving
  • Leadership
  • Work ethic
  • Time management

Accomplishments

    Operations Outstanding Supervisor

Languages

English
Native or Bilingual
Spanish
Elementary

Timeline

Rides & Park Services Unit In Charge

Six Flags America
05.2025 - Current

Rides & Park Services Supervisor

Six Flags America
04.2024 - Current

Long-Term Substitute Teacher

Drew Freeman Middle School
01.2024 - 06.2025

Rides Lead

Six Flags America
03.2023 - 04.2024

Package Handler

UPS
09.2021 - 04.2022

Ride Operator

Six Flags America
03.2019 - 11.2022

Bachelor of Science - Criminal Justice, Social Justice/ Pre-Law

Bowie State University

High School Diploma -

Academy of Health Sciences @ PGCC

Associate of Arts - Early Childhood Education

Prince George's Community College

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Daevon Harrison