Results-driven Healthcare professional with a strong focus on regulatory compliance and customer service. Known for attention to detail and collaboration with healthcare teams to enhance patient care and support successful outcomess, with great knowledge on EMR/ EHR systems.
Overview
4
4
years of professional experience
Work History
Admissions Coordinator-Patient Care Representative
Largo Nursing and Rehab
Largo
07.2024 - Current
Coordinated admissions process for new residents in a skilled nursing facility.
Guided families through paperwork and addressed inquiries about available services.
Organized and maintained resident files to ensure compliance with regulations.
Collaborated with healthcare staff to facilitate smooth transitions for new admissions.
Facilitated communication between prospective residents and facility management team to ensure clarity and support.
Supported marketing efforts by participating in community outreach events and initiatives.
Managed sensitive information with discretion and in compliance with confidentiality policies.
Assisted patients with insurance verification and eligibility inquiries.
Maintained accurate patient records and updated electronic health systems.
Handled incoming calls and provided information regarding services offered.
Ensured accuracy of patient care records by diligently updating electronic health record systems.
Assured regulatory compliance and professionalism across patient service.
Human Resources Assistant
United States Department of Agriculture, USDA
Waldorf
06.2022 - 07.2024
Assisted in recruiting and hiring processes by conducting phone screens, scheduling interviews, and completing reference checks.
Coordinated job postings and scheduled interviews to streamline recruitment processes.
Facilitated onboarding sessions for new hires, introducing policies and workplace culture.
Facilitated orientation and onboarding for new hires, clarifying documentation requirements to enhance HR efficiency.
Maintained employee records using HR information systems and ensured data accuracy.
Collected and verified employee timecards and attendance records to support accurate payroll processing.
Organized training sessions and workshops to enhance employee skills and development.
Collaborated with team members to update HR policies in compliance with regulations.
Prepared reports on HR metrics to support department decision-making efforts.
Education
High School Diploma -
Henry A. Wise High School
Upper Marlboro, MD
06-2014
Skills
Patient intake procedures
Insurance verification
Electronic health records
Documentation management
Compliance assurance
Effective communication
Timeline
Admissions Coordinator-Patient Care Representative
Patient Care Coordinator at Health First Cape Canaveral Hospital call CentetPatient Care Coordinator at Health First Cape Canaveral Hospital call Centet