Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Damian Textus

Laurel

Summary

Dynamic Audio Visual Manager with a proven track record at Encore Global, skilled in maximizing revenue and enhancing client satisfaction. Proficient in audio editing and relationship building, I have successfully led teams to deliver exceptional event experiences, driving profitability and securing repeat business through innovative solutions and effective communication.

Overview

24
24
years of professional experience

Work History

Audio Visual Manager

Encore Global
Washington
03.2022 - Current
  • Manage and execute the sales process in a timely and effective manner to maximize the capture of business and revenue.
  • Build accurate and effective proposals for clients
  • Work closely with hotel sales staff and others to develop sales leads for upcoming conventions and meeting, all while growing overall Audio-Visual revenue and Profitability
  • I have extensive knowledge of creative ideas and solutions, such as decorative stage aesthetics, projection or image presentation, lighting enhancements, etc.
  • Manage audio-visual personnel of three (5).
  • Ensure maximum staff scheduling expectations effectively, train and direct staff in the execution of successful events in an attempt to secure repeat business.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Locate, select, and procure sub-rented equipment and contract labor in a timely manner
  • Ensure maximum profitability when considering labor costs in scheduling, client discounting, appropriate equipment utilization, etc.
  • Control and minimize expenses effectively.
  • Coordinate, schedule and execute rental agreements, client requirements, timeframes, labor, and operating technicians
  • Make managerial decisions in the absence of the General Manager as Manager on Duty when needed by the hotel.

AUDIO VISUAL MANAGER

THE HOTEL AT UNIVERSITY OF MARYLAND
College Park
06.2016 - 06.2022
  • Audio Visual Director manages the overall growing on-site operation of a hotel’s audio-visual department.
  • The major focus of responsibilities includes: customer service, enhancing relations with hotel staff, ensuring a profitable operation, securing audiovisual equipment with clients and/or hotel staff, scheduling, and inventory control.
  • Ensures that all equipment and services are delivered on time, in good working condition and as specified by client, hotel staff and company policy
  • Works closely with appropriate hotel staff and others to develop relationships and sales leads for upcoming conventions and meetings
  • Works with the Sales Managers to establish and meet specific sales goals measured in total dollar sales
  • Coordinates all invoicing activities
  • Submits revenue reports to the hotel's management on a daily, weekly, or monthly schedule as specified by the hotel.
  • Negotiates billing as needed to the client?s satisfaction
  • Ensures that all billing is properly posted according to the individual hotel?
  • s procedures
  • Attends all hotel departmental meetings and pre-convention meetings
  • Uses inventory control policies and procedures to maintain complete inventory accountability at all times
  • Maintains operational and cosmetic standards on all equipment
  • Monitors costs on a constant basis to ensure a profitable operation

Director of Events Technology II

PSAV
Silver Spring & Annapolis
04.2010 - 06.2017
  • Began working as a technician in April 2010, after 4 years with PSAV in 2014, I was promoted to Director of Events Technology at the Double Tree Silver Spring
  • I continued to advance my career as the Director of Events Technology II at the Westin Annapolis in 2015 with PSAV
  • Grow overall Audio-Visual revenue and profitability, while maximizing customer satisfaction from pre-event planning through post-event phases of service
  • Solicit new and repeat business through a proactive sales approach that incorporates consultative selling skills
  • Cultivate and maintain relationships with key hotel personnel to enhance the overall business relationship with hotel
  • Responsible for overall operations management, revenue, and profitability of assigned location(s) while ensuring the utmost client and hotel partner satisfaction
  • Function as a liaison with each property to find resolutions to issues that may arise and manage the hotel contracts with clients
  • Responsible for training, delegating assignments, and assessing quality of work
  • Maintain positive employee environment for all AV and Business Center (if applicable) team members
  • Manage performance, address employee concerns, maintain adequate staffing levels, and facilitate team development
  • Lead by example in portraying a polished, professional image according to the guidelines in the Employee Guide
  • Provide outstanding customer service to clients by establishing excellent working relationships with hotel and company team members and executives neighboring locations, Event Services, and all vendors
  • Mentor technicians to also provide this level of customer service
  • Provide technical training to co-workers and new staff

CCTV Security & Fire Alarm Technician System Installer

Barzey Enterprises
05.2007 - 11.2016
  • Prepare for CCTV/security alarm installations by reviewing installation orders; gathering equipment, supplies, and tools; coordinating schedules with customers
  • Install equipment; run and pull wiring, program, and calibrate equipment, adhere to codes, regulations, and standards
  • Verify system by testing equipment, connections, and signals, identifying and correcting problems
  • Maintain records and customer report by resolving concerns documenting installation
  • Maintain Safe and secure work environment by following safe practices, keeping security information confidential
  • Terminate and test various low voltage wiring including RG-6, RG-59, cat5, cat6, bnc and speaker wire

AV Technician

Swank Audio Visual
01.2001 - 01.2010
  • Set up, configure, and operate multimedia AV video conferencing equipment
  • Maintain and repair equipment used to enhance live events (microphones, video recorders, projectors lighting and sound)
  • Provide technical support for meetings conferences, classes, and corporate wide broadcasts
  • Set up LCD projectors for video presentation and provide digital video and audio editing and duplication if needed
  • Good verbal and written communication skills

Security & Fire Alarm (System Installer)

C&A Inc.
05.2005 - 09.2007
  • Install electrical system components as assigned (e.g., Panels, audible visual alarms, pull stations, detectors, etc.) for the purpose of providing enhanced and upgraded system capability
  • Maintain assigned vehicle, tools, and test equipment for the purpose of ensuring availability of equipment in the workplace
  • Monitor the electrical fire alarm security system installed by outside contractors (e.g., new school sites, electrical system upgrade expansion, major remodels etc.) To ensure that the projects are completed within local State, Federal and District codes, regulations, and specifications
  • Participate in meetings, workshops, training, and seminars, as assigned for the purpose of conveying and gathering information required to perform job functions
  • Prepare written material for the purpose of documenting activities and conveying information
  • Request equipment and supplies for the purpose of maintaining inventory and ensuring availability of items required to complete the necessary installation and repairs
  • Respond to emergency situations during and after hours for the purpose of resolving immediate safety concerns
  • Transport a variety of tools, equipment and supplies for the purpose of ensuring the availability of materials required at job site

AV Technician

Prosyxx LLC.
06.2005 - 04.2006
  • Assemble and dissemble audio and video equipment used in conferences
  • Research and solve technical problems relating to audio and visual equipment
  • Interact with guest in a courteous, professional, and efficient manner

Education

GED -

Fort Lauderdale High Community School
Fort Lauderdale, Florida
01.2004

GED -

Point Fortin Electrician Trade
Point Fortin, Trinidad & Tobago
01.1991

Skills

  • CPR Certified
  • Proficient in Microsoft Excel
  • Proficient in Microsoft Word
  • Proficient in Microsoft PowerPoint
  • Proficient in Mac OS
  • Proficient in Photo Shop Editing
  • Proficient in Audio Editing
  • Proficient in Recording
  • Proficient in ISAC
  • Proficient in Kronos
  • Proficient in Delphi
  • Proficient in Delphifdc

References

Available upon request

Timeline

Audio Visual Manager

Encore Global
03.2022 - Current

AUDIO VISUAL MANAGER

THE HOTEL AT UNIVERSITY OF MARYLAND
06.2016 - 06.2022

Director of Events Technology II

PSAV
04.2010 - 06.2017

CCTV Security & Fire Alarm Technician System Installer

Barzey Enterprises
05.2007 - 11.2016

AV Technician

Prosyxx LLC.
06.2005 - 04.2006

Security & Fire Alarm (System Installer)

C&A Inc.
05.2005 - 09.2007

AV Technician

Swank Audio Visual
01.2001 - 01.2010

GED -

Fort Lauderdale High Community School

GED -

Point Fortin Electrician Trade

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