Summary
Overview
Work History
Skills
Affiliations
References
Timeline
Generic

Damien Cool

Baltimore

Summary

Resourceful professional specializing in installation, maintenance, and repair with a proven track record of efficient task completion. Expertise in troubleshooting, preventive maintenance, and adherence to equipment safety protocols. Strong time management and problem-solving skills contribute to high-quality workmanship delivered on schedule. Hands-on experience across various industries enhances adaptability to new technologies and methodologies, resulting in improved operational efficiency and equipment longevity.

Overview

4
4
years of professional experience

Work History

Automotive Technician/Customer Service Advisor

SNT Automotive
Baltimore
03.2023 - Current
  • Coordinated repair and maintenance plans with co-workers and supervisors for timely project execution.
  • Diagnosed issues using multimeters and oscilloscopes to ensure precision in repairs.
  • Performed routine vehicle maintenance, including oil changes and tire rotations.
  • Installed new components or replaced defective parts to restore optimal functionality.
  • Conducted regular inspections of materials and equipment to identify potential hazards.
  • Completed appointments punctually, ensuring consistent delivery of high-quality service.
  • Participated in training sessions to enhance technical knowledge on relevant equipment.
  • Utilized register system to process customer purchases and issue receipts.

Vinyl Installer

Apple Signs Inc
Baltimore
05.2021 - 06.2022
  • Resolved complex issues to exceed customer satisfaction through creative problem-solving.
  • Utilized advanced technical skills to troubleshoot and implement effective solutions.
  • Completed daily tasks accurately and efficiently to meet operational goals.
  • Managed time effectively, ensuring timely completion of all assignments.
  • Engaged customers through strong interpersonal skills to foster positive interactions.
  • Supported colleagues to promote a collaborative work environment.
  • Oversaw inventory management to ensure availability of necessary materials.
  • Contributed innovative solutions to enhance team performance and outcomes.

Skills

  • Diagnostic testing and troubleshooting
  • Engine repair and A/C service
  • Brake and vehicle inspection
  • Customer service and rapport
  • Team collaboration and teamwork
  • Time management and task prioritization
  • Problem solving and mechanical aptitude
  • Interpersonal communication and active listening
  • Project management and organizational skills
  • Safety practices adherence
  • Mechanical tools proficiency
  • System upgrades expertise

Affiliations

  • Spending time with family and fiends
  • Being a mentor to my nephew
  • Traveling
  • Exploring new things
  • Disc Golf, Skateboarding, Fixing CPU
  • Mastering in Craft - "Setting mind and achieving to master level"

References

References available upon request.

Timeline

Automotive Technician/Customer Service Advisor

SNT Automotive
03.2023 - Current

Vinyl Installer

Apple Signs Inc
05.2021 - 06.2022
Damien Cool