Daminga Riddick-Henderson

Overall management of the assigned homes.

• Ensure that the health and safety needs of individuals who receive services are met consistent with COMAR, Center for Medicaid Services, Board of Nursing regulations, accreditation standards, and agency’s policies and procedures.
• Write outcomes, goals, and strategies as part of the Individual Planning process, work with the Quality Manager to ensure that progress is being made towards the achievement of those outcomes, goals, and strategies.
• Ensure that medical services for individuals who receive services are completed as required.
• Conduct, and document, one-on-one supervision meetings with Residential Supervisor at least once per month.
• Use agency’s database to ensure accurate and timely input of data and information.
• Ensure that employees are scheduled for shifts, that staff are using agency’s time management system, and to avoid excessive use of overtime.
• Be on-call 24/7 for your assigned homes.
• Conduct quarterly home visits and ensure follow up actions on identified issues are completed.
• Ensure that all staff understand and work toward fulfilling the mission of the agency.
• Assist Residential supervisors in preparing for Personal Planning Meetings and individually directed, outcome-oriented planning
• Attend and monitor agency’s participation in annual Personal Planning Meetings.
• Evaluate the success of an individuals Individual Plan based on an agreed upon schedule.
• Participation in the organizations management team meetings.
• Work closely with the Recruiter to schedule, interview, and hire new staff.
• Attend DDA sponsored meetings, orientations, and trainings as assigned.
• Monitor household funds
• Review all incident reports and progress reviews for individuals
• Support and guide direct service staff in their efforts to connect clients to their communities
• Conduct periodic, unannounced visits to agency homes
• Ensure timesheets are correct and before submitting to payroll.
• Ensure all monthly paperwork is reviewed and submitted in a timely manner.
• Other duties as assigned

• Ensure that people who receive services have opportunities to develop meaningful relationships in accordance with their person-centered plan and team input.
• Ensure that the people who receive services have opportunities to develop membership in social groups and communities and receive assistance, modeling, coaching, and support in doing so.
• Ensure that all services are comply with COMAR, Center for Medicaid Services, and Board of Nursing regulations, accreditation standards, and The Arc Baltimore’s policies and procedures.
• Report all incidents as required by the Office of Health Care Quality and The Arc Baltimore in the iCM system.
• Communicate with the clinical services department and supervisor for any emotional or mental health issues of supported individuals. Implement behavior support plans as required.
• As part of the Person-Centered Planning process, assist and document on progress being made towards the achievement of individual identified outcomes, goals, and strategies.
• Ensure medical services for individuals who receive services are completed as required and as delegated by the nurse and physician.
• Regularly check supported individuals prescribed medications and treatments to ensure there are updated orders, all orders are administered as prescribed, documented and monitored as outlined in the MTTP training from the Maryland Board of Nursing and delegating nurse.
• Must maintain Certified Medication Technician (CMT) certification in accordance with Maryland Board of Nursing (MBON) guidelines.
• In conjunction with the Community Living Coordinator, participant in the hiring process to include interviewing, training, coaching, managing, evaluating, supervising, and mentoring Direct Support Professionals.Conduct, and document, one-on-one supervision meetings with staff at least once per quarter.
• Coordinate training of all assigned staff on all individuals’ person-centered plan training checklist as necessary, with the Holistic Support Manager, on an annual basis when the new plan takes effect.
• Conduct, and document, monthly house meetings that include staff and people who receive supports.
• Work cooperatively with intra and external agency professionals and stakeholders to implement The Arc Baltimore’s mission, including supporting people who receive services in their employment aspirations.
• Regularly communicate with family, friends, other service providers and advocates of the supported individuals in order to keep open lines of communication.
• Use iCM to ensure accurate and timely input of all medical and PCP data, as well as updating other information pertinent to the individual.
• Meet and communicate with the delegating nurse for the home to ensure all health and medical concerns are addressed. Review and sign all 45-day nursing reviews in iCM, and ensure all staff assigned to the home read and sign the 45-day nursing reviews.
• Ensure that employees are scheduled for shifts as budgeted, that staff are using The Arc Baltimore’s time management system based on agency’s policies and procedures and monitor schedules to avoid excessive use of overtime.
• Ensure all grocery and supply shopping is done for the home and provide all receipts for Imprest and PEX on assigned dates provided by the finance department.
• Ensure home is clean and free from any safety hazards.
• Ensure all staff assigned to the home have been properly oriented to the home, in accordance with the safety guidelines set forth for emergency preparedness.Ensure proper food purchases to align with diets of the supported individuals.
• Conduct and submit monthly site inspections in iCM and ensure follow up actions on identified issues are completed in a timely manner. This will include completing maintenance requests in iCM.
• Ensure that The Arc Baltimore’s Community Living vehicles are inspected as required.
• Ensure monthly vehicle logs are completed and turned in on schedule
• Attend all meetings and trainings as required.
• Fulfill other job duties as assigned.

• Assisted patients with daily living activities, promoting independence and dignity.
• Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
• Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
• Enhanced patient satisfaction by providing compassionate and attentive care.
• Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
• Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
• Helped patients complete range of motion exercises to prevent loss of function during care.
• Facilitated personal hygiene management, feeding and ambulation.
• Helped patients with self-feeding and assisted feeding, based on individual needs.
• Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
• Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.