Dana Abdelkarim

Providing exceptional customer service by efficiently managing guest check-ins and check-outs, handling reservations, and addressing guest inquiries and concerns in a professional and friendly manner. Familiar with hotel management systems, working and coordinating with housekeeping and maintenance teams, and resolving issues promptly to ensure a positive guest experience. Demonstrated ability to multitask in a fast-paced environment while maintaining accuracy, confidentiality, and consistently delivering service that reflects Marriott’s commitment to excellence.

Worked closely with production and editorial teams to transcribe video content and assist with English-to-Arabic translations to support clear and accurate storytelling. Took part in editing segments of the show and helped with outreach efforts to research and connect with high-profile guests. Also assisted with welcoming and guiding guests on set, contributing to a smooth, professional, and welcoming studio experience.

I designed and installed floral arrangements for a variety of events, including weddings, engagement parties, and other high-profile celebrations. I address last minute challenges to ensure events are executed smoothly and to client expectations. I take an active role in the breakdown and removal of floral installations at the end of events, frequently leading my team to ensure efficient and organized completion. Through this experience, I have developed a strong understanding of the wedding industry, particularly the structure and demands of wedding days, allowing me to anticipate needs, collaborate effectively with vendors, and contribute to a seamless event experience.