Dana Jackson
Temple Hills
Summary
Customer Service Representative with a proven track record at Concierge, excelling in building client relationships and resolving issues. Skilled in active listening and critical thinking, I have successfully mentored youth as a Big Sister Volunteer, fostering confidence and personal growth. Committed to delivering exceptional service and support.
Overview
8
8
years of professional experience
Work History
Customer Service Representative
Concierge
09.2020 - Current
guest services, resolving issues or complaints in a professional and courteous manner.building relationships with clients, guests, or residents to ensure a positive attitude
Big Sister Volunteer
WrennHouse
01.2018 - 05.2020
Mentoring and supporting the youth, providing guidance, and encouragement to help young men and women build confidence.
Education
High School Diploma -
Rosehill High School
Rose Hill, NCSkills
- Customer service
- Active listening
- Critical thinking
- Data entry
Timeline
Customer Service Representative
Concierge
09.2020 - Current
Big Sister Volunteer
WrennHouse
01.2018 - 05.2020
High School Diploma -
Rosehill High School