Danae Simmons
Bladensburg
Summary
Energetic and dedicated, bringing strong organizational and team-building skills to foster collaboration and drive success. Possesses in-depth understanding of process optimization and project management, coupled with proficiency in conflict resolution and strategic planning. Aims to enhance team performance and deliver impactful results.
Overview
2
2
years of professional experience
Work History
Front of House Team Member
Chic-Fil-A
Washington, DC
02.2026 - Current
- Delivered exceptional customer service in high-volume environment.
- Assisted in maintaining cleanliness and organization of dining area.
- Operated point-of-sale systems accurately and efficiently.
- Collaborated with team members to ensure smooth service flow
- Operated POS system to total purchases and receive and process cash, credit and debit card payments.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Floor Associate
Trendsetter Boutique
Upper Marlboro, MD
08.2024 - 11.2024
- Assisted coworkers when needed to ensure all tasks were completed efficiently, fostering teamwork within the store environment.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Increased customer satisfaction by providing excellent product knowledge and timely assistance on the sales floor.
- Managed time effectively during shifts, prioritizing tasks according to urgency for optimal productivity.
- Answered questions about store policies and addressed customer concerns.
- Maintained store cleanliness, ensuring a welcoming environment for customers and improving overall shopping experience.
- Displayed merchandise by arranging in appealing ways to boost sales.
- Managed cash register transactions accurately, maintaining financial integrity within the establishment.
Team Lead
Ritas Coney Ice And Frozen Custard
College Park, MD
04.2024 - 08.2024
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Coached team members in techniques necessary to complete job tasks.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
Education
High School Diploma -
Bladensburg High School
Bladensburg, MD05-2025
Skills
- Customer engagement
- Shelf stocking
- Product knowledge expertise
- Guest relations
- Phone etiquette
- Item location assistance
- Sales floor navigation
- Cash handling
- Food handling
- Order taking
Timeline
Front of House Team Member
Chic-Fil-A
02.2026 - Current
Floor Associate
Trendsetter Boutique
08.2024 - 11.2024
Team Lead
Ritas Coney Ice And Frozen Custard
04.2024 - 08.2024
High School Diploma -
Bladensburg High School