D'andre Gibon
Baltimore
Summary
Accomplished professional with expertise in loss prevention and customer service, honed at Family Dollar. Proven ability to reduce shrinkage through strategic initiatives and enhance team collaboration. Skilled in problem-solving and leadership, with a strong focus on workplace safety and efficiency. Adept at fostering positive relationships and delivering exceptional service in dynamic environments.
Highly efficient well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Motivated Crew Team Member committed to contributing to business success. Experienced in providing high-quality industrial production work. Focused on customer satisfaction and team productivity.
Overview
9
9
years of professional experience
Work History
Team Member
Royal Farms
09.2024 - Current
- Developed knowledge of inventory management practices through hands-on training.
- Worked different stations to provide optimal coverage and meet production goals.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Developed strong cooperative relationships with coworkers and managers.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Adapted quickly to changing priorities in a fast-paced retail environment.
Cart Attendant
Sam's Club
12.2023 - 06.2024
- Collected shopping carts from parking lot and store entrances to maintain cleanliness and accessibility.
- Assisted customers by retrieving lost items and answering inquiries about store policies.
- Monitored cart inventory levels, ensuring sufficient availability for customer use throughout the day.
- Collaborated with team members to optimize cart retrieval efficiency during peak hours.
Loss Prevention Manager
Family Dollar
08.2020 - 10.2023
- Developed and implemented loss prevention strategies to reduce shrinkage and enhance store profitability.
- Trained and mentored staff on theft deterrence techniques, fostering a culture of vigilance and accountability.
- Oversaw implementation of security systems, including surveillance cameras and alarm systems, to enhance store safety.
- Assisted law enforcement with apprehending shoplifters and provided detailed reports for successful prosecution.
- Improved store security by implementing comprehensive loss prevention programs and strategies.
Restaurant Team Member
Chic-Fil-A
08.2016 - 06.2019
- Delivered exceptional customer service in fast-paced dining environment.
- Operated point-of-sale system efficiently, ensuring accurate transactions.
- Collaborated with kitchen staff to maintain quality and speed of service.
- Assisted in training new team members on operational procedures and standards.
Education
High School Diploma -
Parkville High School
Baltimore, MDSkills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Following instructions
- Leadership qualities
- Clear communication
- Workplace safety
Timeline
Team Member
Royal Farms
09.2024 - Current
Cart Attendant
Sam's Club
12.2023 - 06.2024
Loss Prevention Manager
Family Dollar
08.2020 - 10.2023
Restaurant Team Member
Chic-Fil-A
08.2016 - 06.2019
High School Diploma -
Parkville High School