Summary
Overview
Work History
Skills
Timeline
Generic

Danica Stayton

Summary

Goal-oriented Manager dedicated to continuous improvement and driving positive business impact. Talented problem-solver and leader with high-level business and financial acumen. Motivates teams to reach performance goals and business objectives.

Overview

18
18
years of professional experience

Work History

Store Team Leader

American Eagle Outfitters, Inc
06.2024 - Current
  • Collaborated with other Store Team Leaders to share best practices and improve overall store performance.
  • Monitored store financials closely, identifying areas for cost reduction without sacrificing quality or service levels.
  • Monitored staff performance, customer service and sales goals to meet and exceed targets.
  • Designed improvement plans.
  • Adapted quickly to changing business conditions by adjusting staffing levels or altering operational priorities as needed to maintain productivity levels.
  • Ensured compliance with company policies and procedures, maintaining a safe work environment for all team members.
  • Implemented effective merchandising strategies for better product visibility and increased sales.
  • Increased customer satisfaction by providing excellent service and addressing concerns promptly.

Co-Manager

DSW
11.2023 - Current
  • Cross-train staff in secondary roles to expand operational diversity
  • Organize training for new team members and routine retraining for established employees
  • Plan and execute strategies to increase business and drive profit growth
  • Monitor employee work to assess performance and identify knowledge gaps
  • Set sales targets and developed marketing plans to achieve goals
  • Lead and influence staff through effective motivation, leveraging individual strengths to optimize customer satisfaction and maximize productivity
  • Establish and monitor key performance indicators KPIs
  • Improve operational execution through attention to detail and adherence to company standards and philosophies

Sales Consultant

3 Day Blinds
01.2022 - 11.2023
  • Provided in-home design consultations and presentations
  • Cultivated client relationships by providing excellent service and follow-up
  • Received monthly bonuses for meeting all metrics
  • Exceeded sales objectives to capture new leads and customers closing 30% more in sales year over year
  • Prepared accurate sales forecasts based on historical data and market analysis
  • Overcame objections with successful product demonstrations and persuasive communication skills
  • Monitored competitor activities and reported findings to management team
  • Tracked personal performance metrics, such as conversion rates and revenue generated, against set goals

Operations Manager

TJX
02.2019 - 12.2021
  • Surpassed grand opening sales goals by 200%
  • Directed facility operations including sales, growth, revenue, and profit
  • Supervised and mentored large teams
  • Coordinated recruitment, hiring, training, and people optimization
  • A passionate and high-performing sales specialist with 20+ years of experience in sales, management, and client excellence
  • I have a proven track record of success, consistently surpassing client satisfaction and growth metrics
  • At TJX I led a team that exceeded our projected year-end sales goals by $3 million

Operations Manager

SAM'S CLUB
01.2007 - 01.2019
  • Managed club exceeding $75 million in sales
  • Analyzed performance improvements of financial metrics, communication, and development of strategic planning
  • Monitored and mitigated compliance risk by analyzing reports, then implementing loss prevention and safety controls
  • Executed compliance procedures to adhere to the standards of federal, state, and local regulatory agencies (OSHA, FDA, ATF, Transportation)
  • Oversaw ethics and compliance of associates

Skills

  • Leadership
  • Adaptability
  • Time management
  • Conflict resolution
  • Decision making
  • Interpersonal communication
  • Team building
  • Sales Strategy
  • Staff Development
  • Process Improvement
  • Strategic Planning
  • Policy Implementation
  • Schedule Preparation
  • Customer Relationship Management
  • Human Resources Management
  • Employee Coaching and Mentoring
  • Task Prioritization
  • Onboarding and Orientation
  • Training and Development
  • Store operations

Timeline

Store Team Leader

American Eagle Outfitters, Inc
06.2024 - Current

Co-Manager

DSW
11.2023 - Current

Sales Consultant

3 Day Blinds
01.2022 - 11.2023

Operations Manager

TJX
02.2019 - 12.2021

Operations Manager

SAM'S CLUB
01.2007 - 01.2019
Danica Stayton