Strong Technical Project/Program Management skills who thrives in complexity, moves with urgency, and brings people together to deliver High Quality Products on Time
Results-oriented visionary with Significant background in Software Engineering and Design
Reliable, Dependable, Hard-Working, Persistent and Trustworthy Professional offering 20+ years of Leadership and Software Development Experience
Excellent Technical background with lots of hands on experience in Enterprise, Scalable, High Performance Software and has grown through ranks from being a customer support to Sr. Director of Software Development
Strong Interpersonal and Organizational skills in New Organization Design/Creation, Process Adoption and Change Management, Off-shore/On-shore multi-sourcing, Enterprise application integration adoption, Strategic planning, Staff development, Risk Assessment and Management, Project management and Communication
Customer-Centric, thrives on Mission Critical Application and building scalable/high performance Software with High Quality
Managed developing NextGen Enterprise Back Office Product for Hospitality Industry from ground up
Managed developing Enterprise Payments Software creating significant revenue streams for Oracle working closely with external Payment providers such as Adyen
Overview
27
27
years of professional experience
Work History
Sr. Director, Software Development
Oracle America Inc
02.2021 - 02.2026
Managed developing Multi-tenant Enterprise Payments Application from ground up creating significant revenue streams for Oracle. Payments was a brand new business for Oracle and it has been adopted by significant number of customers including large enterprise customers like Waffle House and Popeyes
Managed developing Multi-tenant NextGen Suites Management product built on Oracle APEX framework with integrations to Simphony POS and Payments Providers
Successfully created and executed end-to-end Payments Migration Platform solution in record time and migrated over 5,000 locations coordinating with the customers, Adyen Payments Provider, Cloud Operations and Customer Support
Created semi DevOps team within development team to proactively monitor and detect production issues avoiding business impact to our key customers
Created Quality Gates in JIRA to improve overall quality of the software development
Director, Software Development
Oracle America, Inc
10.2014 - 02.2021
Responsible for Enterprise Back Office product in Hospitality Global Business Unit in Oracle serving thousands of organizations worldwide
Managed 80+ resources across US, UK and India utilizing Scaled Agile Framework
Focused on building Secure Software utilizing Security Best Practices and tools such as Burp Suite and Fortify
Established Outstanding Off-shore Engineering Team in India to reduce costs without reducing Quality and Productivity
Managed developing Multi-tenant Next Generation Cloud Native Enterprise Back Office Product using Kafka and Microservices from ground up
Transformed from Waterfall/Semi-Agile to Full Scaled Agile with 12 Scrum Teams increasing Productivity and Team Morales
Continued to handle Cross-Functional projects between Point-of-Sales, Hotel and Cloud to make sure Integrations are Seamless to our Customers
Created Data Center Migration Tools to migrate Thousands of Customers from Legacy to New Software minimizing downtime and Operational Costs
Oracle acquired Micros Systems in 2014
Director, Software Engineering
Micros Systems
02.2011 - 10.2014
Supervised over 30 Resources including Developers and Testers
Responsible for Automation Strategy using HP tools such as QTP, Load Runner and HP Diagnostics
Managed Enterprise Products for Multi-Million dollar Customers
Adopted Agile Development and formal SDLC process to increase Software Quality, Productivity and Efficiency
Interacted with VPs from other Business and Operations Group on Strategic Projects
Development Manager, Software Engineering
Micros Systems
01.2006 - 02.2011
Supervised 10-15 Engineers and 5-8 Testers
Managed Several Different Products such as Back Office, Point-of-Sales and Inventory Management
Built Strong Relationships with Other Business leaders and Distribution Channels
Delivered High Quality projects on Time
Lead Software Engineer
Micros Systems
01.2005 - 01.2006
Supervised Principal Engineers and Testers
Successfully Managed High Quality Major Feature Releases on Time
Responsible for leading Full SDLC for large projects
Software Engineer
Micros Systems
10.2001 - 01.2005
Enhanced C++ applications to handle 500+ devices in a stadium environment using multi-threading
Worked on Windows CE and Pocket PC projects using Embedded Visual Studio
Played Lead Roles in Critical High Profile Customer Issues
Associate Software Engineer
Micros Systems
11.2000 - 10.2001
Handled bug fixes for High Profile Customers
Delivered High Quality Fixes on Time
Developed Windows Process to handle Automatic Check Printing in Room Service Environment in C++
Software Test Specialist
Micros Systems
03.2000 - 11.2000
Involved in Software Requirements, Designs and Testing
Performed Glass-Box Testing
Recognized as High Quality Tester
Product Support Specialist
Micros Systems
08.1999 - 03.2000
Handled level 2 (Highest level in support) support calls
Became Senior level support specialist in 12 months
Associate Product Support Specialist
Micros Systems
11.1998 - 08.1999
Answered/Resolved Support Calls from customers and dealers
Became junior level support specialist in 6 months
Software Development Director / Sr. S/W Development Manager / Sr. Architect at Oracle India Pvt. Ltd.Software Development Director / Sr. S/W Development Manager / Sr. Architect at Oracle India Pvt. Ltd.