Daniel Rivera
Glen Burnie
Summary
Offering dedicated work approach and willingness to learn and grow in hands-on environment. Brings keen sense of responsibility and ability to quickly adapt to new tasks.
Overview
3
3
years of professional experience
Work History
Auto Mechanic
Joses New and Used Tires
09.2023 - Current
- Improved vehicle performance by diagnosing and repairing a wide range of automotive issues.
- Repaired engine failures and mechanical and electrical systems malfunctions and replaced parts and components to maintain vehicle functional condition.
- Maintained a safe working environment by adhering to safety procedures and proper use of tools and equipment.
- Maintained vehicle records by recording service and repairs.
- Collaborated with team members to complete complex repairs, ensuring optimal vehicle functionality.
- Maintained detailed records of each repair performed, facilitating warranty claims processing when needed.
- Built strong relationships with customers through clear communication of repair needs and expected completion times.
- Enhanced customer satisfaction by providing timely and accurate repair services for various makes and models.
- Increased shop efficiency with thorough preventative maintenance inspections and appropriate recommendations.
- Assisted in increasing shop revenue with upselling recommended services based on vehicle condition or manufacturer guidelines.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
Food Service Worker
Wawa
01.2022 - 02.2023
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Greeted customers at counter to fulfill requests and answer questions.
Education
High School Diploma -
Glen Burnie Highschool
Glen Burnie, MD06-2025
Skills
- Customer service
- Active listening
- Critical thinking
- Data entry
- Problem resolution
- Customer satisfaction measurement
- Friendly
- Team collaboration
- Willingness to learn
- Safe vehicle operation
- Attention to detail
- Safety awareness
- Punctual and reliable
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Auto Mechanic
Joses New and Used Tires
09.2023 - Current
Food Service Worker
Wawa
01.2022 - 02.2023
High School Diploma -
Glen Burnie Highschool
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