Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Daniel Stockton

Hanover

Summary

Compassionate, empathetic and hardworking customer service representative who is passionate about serving others. Eager to take on new responsibilities where there is an opportunity for learning new skills that will help me grow.

Overview

6
6
years of professional experience

Work History

Front Line Greeter/Cashier

McDonald's
Essex, MD
06.2021 - 10.2021
  • Greeted customers and responded to inquires
  • Processed Orders and Collected Payments From Customer
  • Ensured all orders were delivered to the customers in a timely manner
  • Placed food orders in the approved containers, cups, and bags
  • Maintained cleanliness of the front line and customer sitting area

Customer Service Rep/ Cashier/ Door Monitor

Home Depot
Middle River, MD
04.2022 - 09.2022
  • Greeted Customers in a friendly professional manner.
  • Operated a cash register system sufficiently
  • Checked out and /or returned transactions
  • Monitored self-check-out systems and provided assistance where it was required
  • Assisted customers with locating merchandise throughout the store
  • Assessed the requirements of customers for loading assistance
  • Informed customers of deals offered on products encouraging them to make purchases.

Pallet Builder/ Truck Driver

Amazon
Baltimore, MD
01.2020 - 04.2025
  • Unload products on delivery trucks
  • Securing products to prevent damages
  • Remove items off conveyor belts for scanning inventory using barcodes then placing them in the correct area of the warehouse
  • Sort, stack, and move pallet using a pallet jack
  • Wrap order in plastic material prior to loading on the truck
  • delivering packages to the designated place
  • loading out the trucks at the end of the day

Technician

BRDPest
Glen Burnie, MD
04.2025 - Current
  • Developed customized treatment plans based on client needs and pest behaviors.
  • Trained new technicians on standard operating procedures, ensuring consistency across the team.
  • Maintained accurate records of treatments and inspections for compliance with regulations.

Education

Diploma -

Patapsco High School
Dundalk, MD
01-2021

Skills

  • Cash and Credit Card Register Transactions using the POS system
  • Retail Front-End Operations
  • Customer Service Excellence
  • Complaint Resolution
  • Stocking and Merchandising products
  • Inventory Management
  • Spanish speaking
  • Computer work
  • Heavy lifting
  • Routine Inspections
  • Team Training
  • Tech-Savvy

Languages

Spanish
Limited Working

Timeline

Technician

BRDPest
04.2025 - Current

Customer Service Rep/ Cashier/ Door Monitor

Home Depot
04.2022 - 09.2022

Front Line Greeter/Cashier

McDonald's
06.2021 - 10.2021

Pallet Builder/ Truck Driver

Amazon
01.2020 - 04.2025

Diploma -

Patapsco High School
Daniel Stockton