Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Daniela Acosta

Baltimore

Summary

Professional ready to contribute to organizational success with strong operational and administrative skills. History of delivering impactful support and fostering team collaboration to meet dynamic needs. Reliable and adaptable, with focus on effective communication and problem-solving.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Bartender

Fogo de Chao
01.2024 - Current
  • Understand customer preferences and provide personalized drink recommendations based on taste, dietary restrictions, or occasion. Offering a memorable experience encourages return visits.
  • Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
  • Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.

Patient Service Coordinator

Johns Hopkins Hospital Department of Radiation Oncology
12.2020 - 08.2022
  • Communicated with patients daily, provided friendly and courteous service.
  • Collected forms, insurance card and co-pay to facilitate registration process and prepare patient for appointment.
  • Managed sensitive patient data with strict adherence to HIPAA regulations, ensuring privacy and confidentiality at all times.
  • Provided patient with after-visit summary and scheduled next appointment to maintain continuous care and facilitate treatment plan.

Sales Associate

Metro by T-Mobile
09.2016 - 12.2020
  • Communicated with customers daily, provided friendly and courteous service, and answered questions.
  • Performed a full audit of inventory and sales reports, ensuring accuracy.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.

Education

Associate of Applied Science -

Baltimore County Community College
Baltimore, MD
05.2028

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Chesapeake High School
Baltimore, MD

Skills

  • Collaborative teamwork skills

  • Proficient self-management

  • Skilled at prioritizing tasks simultaneously

  • Fluent in Spanish

Certification

BLS Provider, American Heart Association, 01/2024-01/2026

Timeline

Bartender

Fogo de Chao
01.2024 - Current

Patient Service Coordinator

Johns Hopkins Hospital Department of Radiation Oncology
12.2020 - 08.2022

Sales Associate

Metro by T-Mobile
09.2016 - 12.2020

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Chesapeake High School

Associate of Applied Science -

Baltimore County Community College

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Daniela Acosta