Danielle Hamman

Harview Roofing Company

06.2001 - Current

Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
Increased customer satisfaction by developing effective client feedback system that led to service improvements.
Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.
Reduced overhead costs significantly through negotiation of vendor contracts for office supplies and services.
Oversaw office budget, ensuring all expenditures were within allocated funds and identifying cost-saving opportunities.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.

Summary