Danilu De La Rosa

• .Assessed client needs and recommended apartment units
• .Prepared and executed leasing paperwork including applications and leases.
• .Increased occupancy from 73 % to 93.04%
• .Exceeded annual leasing goals by 20% through networking and sales skills
• .promoted available rental units through social media platforms
• .Collected rent payments and issued lease renewal offers to current residents
• .Collect and process rent payments,security deposits and any other related fees.
• Work with tenants to resolve any issues or concerns they may have in timely maner.

 Assist Executive Director in special projects, scheduling appointments, etc.  Review credit/ criminal reports and send correspondence for applicants.  Enter, maintain, and update applicant data in Real Page software system.  Keep applicants apprised of application status.  Perform annual apartment inspections and maintenance walk-throughs.  File resident’s correspondence and documentation  Provide administrative support to HUD Certification Specialist  Procure and schedule vendors for apartment turnover.  Create, schedule, and assign building Preventative Maintenance tickets.  Supervise and train front desk staff.  Provide translation services to the Spanish speaking community.  Handle and follow up on resident complaints, phone calls etc.  Assist Certification Specialist with third parties verification.

• Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
• Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
• Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.