Daniel Sowunmi
Greenbelt
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
5
5
years of professional experience
Work History
Server
Grazie Nonna
1100 15st Nw Washington
09.2023 - Current
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
- Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
Server
Bammys Llc
301 Water Street Southeast Washinton Dc
04.2021 - 09.2023
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
- Utilized expert knowledge of dietary restrictions to assist patrons in making informed menu selections tailored to individual preferences or limitations.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
Inbound Stower
Amazon Warehouse
Baltimore, MD
10.2020 - 01.2021
- Improved warehouse organization by accurately stowing inbound items in designated locations.
- Enhanced team efficiency through consistent communication and collaboration with fellow stowers and supervisors.
- Reduced item retrieval time by maintaining an organized and easily navigable storage system.
- Increased productivity with diligent work ethic, consistently meeting or exceeding daily stowing targets.
Cashier
Wendys Restaurant
6823 New Hampshire Avenue ,Takoma Park
01.2019 - 09.2020
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Prevented loss by vigilantly monitoring potential theft or fraud situations instore.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
Education
High School Diploma -
High Point High School
Beltsville, MD07.2020
Skills
- Beverage Preparation
- Daily Specials Memorization
- Table Setting
- Food Running
- Order Management
- Menu Memorization
- Point of Sale Operation
- Quality Control
- Suggestive Selling
- Multitasking Abilities
- Organizational Skills
- Computer Literacy
- Team Collaboration
- Strong Work Ethic
- Memory Retention
- Cleanliness Standards
- Positive Attitude
- Effective Communication
- Attention to Detail
- Time Management
- Workflow Coordination
- Decision-Making
- Adaptable and Flexible
Timeline
Server
Grazie Nonna
09.2023 - Current
Server
Bammys Llc
04.2021 - 09.2023
Inbound Stower
Amazon Warehouse
10.2020 - 01.2021
Cashier
Wendys Restaurant
01.2019 - 09.2020
High School Diploma -
High Point High School