Darnell Brice
Lexington Park
Summary
Strategic leader in management field known for high productivity and efficient task completion. Possess specialized skills in operational strategy, team leadership, and conflict resolution. Excel in communication, adaptability, and problem-solving to achieve organizational goals.
Overview
8
8
years of professional experience
Work History
Assistant Store Manager
Wendy's
Leonardtown
07.2022 - Current
- Managed day-to-day operations including scheduling shifts, assigning tasks.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
- Assisted in recruiting efforts by interviewing candidates for open positions in the store.
- Trained new employees on store policies, procedures and customer service standards.
- Prepared detailed reports summarizing sales activity, customer feedback, and other relevant information.
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
Regional Manager
Catoctin Mountain Grower
07.2022 - 12.2024
- Conducted regular store visits to ensure compliance with company policies, standards, and regulations.
- Planned budgets based on forecasted sales figures and monitored expenses throughout the year.
- Managed all personnel matters within the district including recruitment, hiring, performance reviews, disciplinary actions.
- Coached, developed and motivated team to achieve revenue goals.
- Supported sales team members to drive growth and development.
- Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
- Worked with direct reports to develop and implement action plans, improving operating results.
Garden Sales Associate
Home Depot
Waldorf
06.2022 - 07.2022
- Identified potential risks or hazards within the workplace environment and reported them immediately to management.
- Operated cash registers to process customer payments accurately and efficiently.
- Stocked shelves with merchandise, such as plants, flowers, garden tools, fertilizers, soil, and other gardening supplies.
- Assisted in setting up promotional displays for seasonal events or holidays.
- Organized product displays in order to promote sales.
Garden Center Associate
Lowes Home Improvement
California
04.2022 - 06.2022
- Responded to questions from customers regarding product availability or pricing.
- Organized merchandise displays to attractively showcase products for sale.
- Maintained cleanliness of the garden center by sweeping floors, emptying trash cans, cleaning windows.
- Inspected plants for signs of disease or damage before sale.
- Organized and restocked shelves to ensure a neat, presentable display area.
- Assisted in loading purchased items into vehicles when necessary.
General Manager
McDonald's
California
03.2019 - 06.2021
- Assisted in the recruitment process by interviewing potential candidates for open positions.
- Conducted regular meetings with senior management team to review progress against established objectives.
- Developed and implemented operational strategies to improve efficiency, reduce costs, and maximize customer satisfaction.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Ensured compliance with local health department regulations regarding food safety standards.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Created a positive work environment by developing team building activities that encouraged collaboration among departments.
- Trained employees on duties, policies and procedures.
Nursery Associate
Meadow farms
Leonardtown
06.2017 - 08.2017
- Greeted customers and provided customer service.
- Maintained cleanliness of work area and ensured safety standards were met.
- Monitored stock levels of popular items and placed orders with suppliers when necessary.
- Trained new employees on store policies and procedures related to nursery sales.
Nursery Sales Associate
Wentworth Nursery
Prince Frederick
06.2017 - 07.2017
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Recognized by management for providing exceptional customer service.
Education
Some College (No Degree) - Graphic and Digital Design
Full Sail University
Winter Park, FLSkills
- Inventory management
- Cash handling
- Employee training
- Sales analysis
- Visual merchandising
- Customer service
- Team leadership
- Staff scheduling
- Conflict resolution
- Budget planning
- Relationship building
- Team building and leadership
- Inventory control
- Customer service and engagement
- Problem-solving
- Customer experience
- Mentoring and coaching
- Scheduling coordination
- Display setup
- New hire training
- Performance management
- Recruitment processes
Timeline
Assistant Store Manager
Wendy's
07.2022 - Current
Regional Manager
Catoctin Mountain Grower
07.2022 - 12.2024
Garden Sales Associate
Home Depot
06.2022 - 07.2022
Garden Center Associate
Lowes Home Improvement
04.2022 - 06.2022
General Manager
McDonald's
03.2019 - 06.2021
Nursery Associate
Meadow farms
06.2017 - 08.2017
Nursery Sales Associate
Wentworth Nursery
06.2017 - 07.2017
Some College (No Degree) - Graphic and Digital Design
Full Sail University
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