Darrell Clark
Hyattsville
Summary
Resourceful Supervisor trained in resolution of critical issues within time-sensitive environment with successful track record of building and maintaining talented teams. Highly organized, energetic and versatile leader committed to continuous improvements. Proven history of motivating staff to work together to achieve targets.
Overview
15
15
years of professional experience
1987
1987
years of post-secondary education
Work History
Supervisor
Didlake Federal Drug Administration
Silver Spring
09.2025 - Current
- Supervised daily operations to ensure compliance with federal regulations.
- Trained team members on safety protocols and operational procedures.
- Coordinated workflow among staff to maintain efficiency and productivity.
- Encourage staff to be the best that they can be by taking one on one time with them as needed.
- Ensured compliance with workplace safety regulations by providing training sessions for all staff members.
- Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.
- Tracked progress on projects and provided timely feedback to staff members.
Assistant Lead Supervisor
Didlake Federal Drug Administration
Silver Spring
12.2024 - 09.2025
- Train staff in old buildings for daily operations.
- Assisted lead supervisor daily pertaining to operations scheduling training for teen.
- Perform quality control, inspections, and all eight buildings on campus every day and night.
- Complete inventory every Friday.
- Conduct SOP training for team monthly.
- Cleaned restrooms, pantries conference, rooms, and offices as needed.
- Communicate with lead supervisor and project manager daily concerning operations.
- Coordinated meetings and communications between cross-functional teams.
- Reviewed documents for accuracy and consistency according to FDA guidelines.
- Supported training sessions for new staff on operational procedures and policies.
Supervisor
Didlake Federal Drug Administration
Silver Spring
08.2024 - 12.2024
- Supervised daily operations to ensure compliance with federal regulations.
- Trained team members on safety protocols and operational procedures.
- Coordinated workflow among staff to maintain efficiency and productivity.
- Monitored inventory levels and ordered supplies as needed.
- Assisted in conflict resolution among team members to promote a positive work environment.
- Monitored employee productivity to provide constructive feedback and coaching.
Lead Worker
Didlake Pentagon
Arlington
07.2022 - 08.2024
- Supervised daily operations and ensured compliance with safety protocols.
- Trained new staff on workflows and operational procedures.
- Coordinated team schedules to optimize workflow efficiency.
- Completed weekly inventory and monthly supply orders.
- Conducted quality checks to maintain service standards and operational excellence.
- Coordinated with other departments to ensure smooth workflow between teams.
- Led training sessions with new staff members on best practices related to their roles within the team.
- Resolved conflicts between employees in a timely manner while maintaining positive relationships.
Account Manager
Health Care Services Group
Bensalem
12.2010 - 09.2017
- Managed client accounts and developed strong relationships with key stakeholders.
- Coordinated service delivery to ensure client satisfaction and timely resolution of issues.
- Analyzed client feedback to identify areas for service improvement and enhancements.
- Trained new team members on account management processes and best practices.
- Prepared regular reports on account performance and presented findings to management.
- Train staff on daily operation such as laundry room, cleaning floors, offices, and dining rooms.
- Managed multiple accounts simultaneously while meeting deadlines.
- Resolved customer complaints in a timely manner.
- Developed strategies to increase revenue from existing accounts.
- Provided training and guidance to new Account Managers.
Education
Certificate - Electrical Engineering
Local 26
Washington, DC 09.2004 - 09.2005
Dunbar Senior High School
Washington, DCSkills
- Compliance training
- Inventory management
- Safety protocols
- Quality control
Timeline
Supervisor
Didlake Federal Drug Administration
09.2025 - Current
Assistant Lead Supervisor
Didlake Federal Drug Administration
12.2024 - 09.2025
Supervisor
Didlake Federal Drug Administration
08.2024 - 12.2024
Lead Worker
Didlake Pentagon
07.2022 - 08.2024
Account Manager
Health Care Services Group
12.2010 - 09.2017
Certificate - Electrical Engineering
Local 26
09.2004 - 09.2005
Dunbar Senior High School