Summary
Overview
Work History
Education
Skills
Timeline
Generic

Darrin Park

Bowie

Summary

Highly motivated an dedicated college student with a strong work ethic and proven track record in providing executional customer service. Possess excellent interpersonal, multi-tasking, and time management skills. A motivated and compassionate freshman pursuing a career in healthcare, eager to apply my academic knowledge and gain practical experience in a clinical setting. Seeking an entry-level full-time position where I can contribute to patient care, develop my skills in medical technology, and support the overall healthcare team as I work toward a career in medical imaging.

Overview

3
3
years of professional experience

Work History

Shift Manager/Supervisor

Firehouse Subs
10.2024 - Current

.Assisted team members in delivering exceptional customer service, ensuring all concerns were addressed with patience and professionalism.

.Helped individuals navigate stressful situations, maintaining a reassuring and solutions-focused approach.

.Ensured compliance with health and safety regulations while maintaining a safe environment for both staff, customers, and new hires

.Monitored inventory with precision, ensuring no discrepancies in stock levels or supplies

.Effectively communicated with diverse groups, communicating a supportive and collaborative

environment.

.Maintained a positive demeanor under pressure, ensuring a calm experience for those involved

.Managed and created schedules, and ensured adequate staffing, demonstrating strong organizational and time management abilities.

.Trained and mentored new team members, focusing on delivering high quality service and adherence to procedures, similar to patient-care protocols.

.Provided hands-on support during peak activity periods, showcasing teamwork and adaptability in fast-paced setting.

.Collaborated with other managers to ensure seamless service, emphasizing strong communication skills

.Responded promptly to emergencies or unexpected challenges, demonstrating quick thinking and a calm demeanor.

.Facilitated regular team discussions to address project updates, challenges, and future planning, encouraging open communication and team alignment.



Team Member

Chick-fil-A'
12.2021 - 10.2024

.Greeted customers in a friendly manner and took orders accurately.

.Stocked supplies such as napkins, condiments, trays, cups, lids, and straws.

.Operated cash registers to process payments efficiently.

.Provided excellent customer service by attending to guest needs promptly

.Assisted fellow team members with various duties when needed.

.Performed opening and closing duties such as prepping and shutting down

.Resolved customers complaints in a timely manner according to store policies.

.Assisted in training new employees

Education

Associate of Science - Health Science

Prince Georges Community College
301 Largo Rd, Largo, MD 20774
05-2027

Skills

    Pos System & Payment processing: Over 3 years of experience working with point-of-sale systems, billing, and order payment procedures with a focus on accuracy and efficiency

    Proficient in using wide range of digital devices and platforms, including computers, tablets, and smartphones, with a strong command of software applications, and online communication tools

    Typing speed & Accuracy: Capable of typing 60 words per minute with a high level of accuracy ensuring quick and efficient documentation and communication

    Inventory control & management: Skilled in managing inventory systems, tracking stock levels, and maintaining inventory organization to optimize operational efficiency

    Knowledge of HIPPA regulations

Timeline

Shift Manager/Supervisor

Firehouse Subs
10.2024 - Current

Team Member

Chick-fil-A'
12.2021 - 10.2024

Associate of Science - Health Science

Prince Georges Community College
Darrin Park