Darwin Ramos
Hyattsville
Summary
Dynamic and detail-oriented professional with a strong background in customer service and hospitality. Proven ability to enhance guest satisfaction through exceptional service and innovative cocktail creations. Skilled in multitasking and maintaining cleanliness, ensuring a welcoming environment while managing inventory effectively.
Overview
2027
2027
years of professional experience
Work History
Auto Technician
Jingo Auto Works
- Diagnosed vehicle issues using advanced diagnostic tools and equipment.
- Performed routine maintenance, including oil changes, tire rotations, and brake inspections.
- Collaborated with team to ensure timely completion of service requests and repairs.
Bartender/server
Lettuce Entertain You
Bethesda, MD
09.2025 - 05.2026
- Crafted signature cocktails and beverages, ensuring high-quality presentations and taste consistency.
- Provided exceptional customer service, fostering a welcoming atmosphere for patrons.
- Maintained cleanliness and organization of bar area, adhering to safety and sanitation standards.
- Assisted in inventory management, tracking supplies and ordering as needed to optimize stock levels.
Bartender Supervisor
Knightsbridge Restaurant Group
Washington, DC
01.2023 - 06.2025
- Supervised daily bar operations, ensuring compliance with health and safety regulations.
- Trained and mentored bartending staff on cocktail preparation and customer service standards.
- Managed inventory levels, coordinating timely orders to minimize stock shortages.
- Developed new cocktail recipes, enhancing beverage menu offerings and customer satisfaction.
- Collaborated with management to strategize promotional events, boosting bar revenue through targeted marketing efforts.
Busser/foodrunner/server
Seven Reasons
Washington Dc
08.2021 - 04.2023
- Cleaned and organized dining areas to maintain a welcoming environment for guests.
- Assisted servers by promptly clearing and resetting tables, ensuring efficient service flow.
- Supported kitchen staff by restocking supplies and maintaining cleanliness in food preparation areas.
- Collaborated with team members to enhance guest satisfaction through attentive service.
Busser
The Point Dc
Washington Dc
05.2019 - 06.2021
- Supported dining operations by promptly clearing and resetting tables for incoming guests.
- Assisted servers by delivering food and beverages efficiently during peak service hours.
- Maintained cleanliness of dining area, ensuring adherence to health and safety standards.
- Collaborated with kitchen staff to expedite food delivery and enhance guest satisfaction.
Car Washer
E&j Collision Center
Hyattsville, MD
06.2019 - 06.2020
- Operated various car washing tools to ensure high-quality cleaning standards.
- Maintained cleanliness of workspace and equipment to promote safety and efficiency.
- Assisted in applying wax and polish for enhanced vehicle appearance.
- Conducted thorough inspections of vehicles post-wash to identify potential issues.
Skills
- Customer service
- Team player attitude
- Strong multitasking
- Patience and tolerance
- Cleanliness and hygiene
- Customer service expertise
- Responsible alcohol service
- Handling difficult customers
- Hospitality service expertise
- Professional appearance
Languages
Spanish
Native or Bilingual
Timeline
Bartender/server
Lettuce Entertain You
09.2025 - 05.2026
Bartender Supervisor
Knightsbridge Restaurant Group
01.2023 - 06.2025
Busser/foodrunner/server
Seven Reasons
08.2021 - 04.2023
Car Washer
E&j Collision Center
06.2019 - 06.2020
Busser
The Point Dc
05.2019 - 06.2021
Auto Technician
Jingo Auto Works