Dasia Cox
College Park
Summary
Detail‑oriented accounting professional with strong experience in cash handling, reconciliation, and maintaining daily financial accuracy. Skilled in secure cash office operations, preparing deposits, reviewing reports, and supporting overall store productivity through organized and compliant financial procedures. Known for reliability, analytical thinking, and a consistent commitment to precision in fast‑paced environments. Actively expanding accounting knowledge through coursework and building a foundation for a future career in payroll accounting.
Overview
8
8
years of professional experience
Work History
Sales Associate
Target
Greenbelt, MD
07.2021 - Current
- Processed guest orders efficiently while handling payments, returns, and credit transactions with accuracy and professionalism.
• Delivered high‑quality customer service by resolving issues, answering questions, and ensuring a smooth checkout and service experience.
• Managed daily cash office operations, including counting all paper currency from the previous day and preparing cash drawers for the next business day.
• Maintained strict attention to detail while balancing registers, verifying totals, and following company cash‑handling procedures.
• Supported store operations by ensuring financial accuracy and contributing to a secure and organized cash‑handling environment. - Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Performed cash, card, and check transactions to complete customer purchases.
- Managed efficient cash register operations.
- Provided training to new staff on sales techniques and store procedures, ensuring consistent customer service experience.
Sales Associate
Lidl US
College Park, MD
05.2018 - 05.2021
- Delivered exceptional customer service to enhance shopping experience.
- Collaborated with management to implement promotional displays effectively.
- Analyzed customer feedback to identify trends and improve service quality.
- Utilized point-of-sale systems for efficient transaction processing and reporting.
- Maintained store cleanliness and organization to meet operational standards.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Solved customer challenges by offering relevant products and services.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
Education
Bachelor of Accounting -
Pikes Peak Community College
Colorado Springs, CO06-2031
High School Diploma -
Osbourn Highschool
Manassas, VA06-2011
Skills
- Service excellence
- Cross-functional teamwork
- Effective time management
- Critical thinking abilities
- Multi-tasking strength
- Reliable and punctual
- Cash handling
- Money handling
- Cash register operation
- Stocking and receiving
- Guest relations
- Payment processing
Timeline
Sales Associate
Target
07.2021 - Current
Sales Associate
Lidl US
05.2018 - 05.2021
Bachelor of Accounting -
Pikes Peak Community College
High School Diploma -
Osbourn Highschool