Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dave St. Aubyn Jarrett

Frederick

Summary

Seasoned multifaceted professional, proprietor, and leader with decades of experience in hospitality entrepreneurship, business development, multicultural markets, technological solutioning, management, and strategic marketing. Looking for opportunities for ongoing engagement with local governance on matters of community design, cultural diversity, and business strategies.

Overview

33
33
years of professional experience

Work History

Owner & Operator

Crossroads Two Restaurant & Lounge
Wheaton
01.2022 - 05.2025
  • Negotiated lease transfer from a failing business for a 7000 square foot Restaurant & Lounge space within the Wheaton Arts and Entertainment District.
  • Reestablished under a new brand, revitalized operations, reformulated offers, and promotional strategy to position the venue as a family-friendly dining option as well as a premier destination for multicultural nightlife entertainment.

Owner & Operator

Mirage Hookah Bar & Lounge
Frederick
01.2020 - 01.2023
  • Successfully established and operated an innovative cultural fusion dining and lounge experience offering a unique combination of a Caribbean style dining, hookah, and a mini museum.
  • Successfully navigated varied practical challenges of operating within the Frederick Historic District requiring the preservation of the area’s historic look and character of the venue’s exterior while communicating multicultural themes.
  • Extensively applied strategic marketing skills to build the appeal of cultural diversity to the homogeneous local market.

Logistics Specialist

United Airlines
Dulles
01.2011 - 01.2015
  • Managed logistics of the daily operations of United Airlines and Continental Airlines at Dulles Airport.
  • This included verification, classification, inventorying, assembly, transportation and storage of supplies, equipment, parts, and materials for aircrafts and crew, preparing and receiving of cargo and handling of hazardous materials and waste.
  • Maintained inventory records and documentation and provided management reports.

Owner & Operator

JamWorld Lounge
Oxon Hill
01.2010 - 01.2013
  • Acquired a 2500 square foot restaurant and lounge venue within a street mall in the economically challenged area of Oxon Hill, MD with the goal of bringing positive environment and quality food to the local community.
  • Successfully overcame the challenges of branding and positioning within the area’s economic landscape and emerged as a successful business delivering value and quality to local residents.

Project Superintendent

Intelect Corporation
Baltimore
01.2010 - 01.2011
  • Managed technical staff of fifteen on the Washington Metropolitan Area Transit Authority (WMATA) project to install fiber cable throughout the underground metro tunnel network in the DMV metropolitan area.
  • Lead project planning and communication activities and coordinated work across different teams and subcontractors ensuring compliance with applicable policies and best practices.
  • Conducted staff training on proper installation and maintenance of fiber cable.
  • Developed and delivered progress reports and management updates to leadership and the client.

Computer Technician (Part time)

Best Buy Geek Squad
Wheaton
01.2009 - 01.2010
  • Provided front-line customer assistance and troubleshooting of equipment and software issues on a variety of devices and operating systems including personal computers, smart phones, digital cameras, printers, music players and more.
  • Executed diagnostic programs for hardware and software to determine the equipment faults and made determinations on whether to repair or replace.
  • Monitored the repair cycle on each received piece of equipment.

Supervisor of Technicians

Direct TV Home Services
Baltimore
01.2009 - 01.2010
  • Managed staff of twenty technicians responsible for servicing DirectTV customers.
  • Monitored staff performance, service quality and customer satisfaction metrics.
  • Coached, mentored, and incentivized team members to maximize performance and customer satisfaction.
  • Monitored and managed systems and methods for processing service calls, logging work orders and scheduling and rescheduling of customer appointments.
  • Coordinated with logistics managers to ensure proper equipment availability for daily installation needs.
  • Ensured compliance with applicable company policies and procedures.

Operations Manager

Crossroads Entertainment Complex
Bladensburg
01.2006 - 01.2008
  • Managed the full scope of the venue’s technology and connectivity needs including computer workstations, projectors, plasma screens, Wi-Fi routers, sound and stage equipment and more.
  • Created a variety of audio-visual promotional content.
  • Liaised and coordinated with radio stations (WKYS, WPGC & WHUR) in creating promotional strategies.

Project Manager

Linkup Media (Linkup Radio & Plush TV)
Bronx
01.2003 - 01.2005
  • Managed studio software, hardware, integration, and connectivity related projects.
  • Provided live support with sound equipment and connectivity during broadcasts.
  • Designed daily commercials and managed their placement and running order in broadcasts.

Entrepreneur

Self-Employed
Kingston
01.1992 - 01.2004
  • Fueled by long-lived passions for music and technology, created and operated a highly successful sound system rental, installation, repair and resale business catering to local restaurants, bars, clubs, and entertainment venues.

Network & Database Administrator

International Seabed Authority (United Nations)
Kingston
01.1999 - 01.2003
  • Designed, implemented, maintained, and modernized the organization’s information technology infrastructure and connectivity solutions.
  • Provided technology support to the delegates at the bi-annual Law of the Sea conference.
  • Assisted with compatibility management of communications and information exchanges with business partners worldwide.
  • Liaised with third-party solution providers to ensure best value to the organization.

Owner & Operator

Club Irresistable
Kingston
01.1997 - 01.2002
  • Seized an entrepreneurial startup opportunity to introduce a new to the Jamaican market concept of a Sports Bar & Lounge, combining lounge and dining experiences in a single venue.
  • Built the business from a blank slate at a new section of a shopping mall added to the existing property.
  • Despite strong competition from established businesses in the developed sections of the mall, was able to successfully differentiate, create a unique niche and emerge as a highly successful business and acclaimed local brand.

Information Technology Specialist/Branch Manager

Workers’ Bank
Kingston
01.1996 - 01.1999
  • Provided a broad scope of technology and data management services to support the operations of the branch.
  • Leveraged the in-depth understanding of the banking and finance information systems to advance to a branch manager.
  • After two years, received another promotion to a strategic planning role analyzing the needs of Worker’s Bank’s various customers and translating them into strategic information system requirements and specifications.

Education

Bachelor - Computer Science

University Of The West Indies
Kingston, Jamaica
01.1996

Skills

  • Restaurant & Bar Operation
  • Brand Development
  • Strategic Marketing
  • Entrepreneurship
  • Technological Solutioning
  • Cultural Innovation
  • Media Production
  • Music
  • Nightlife Entertainment
  • Customer Service
  • Management
  • Leadership
  • Mentorship
  • Community Engagement
  • Public Service

Timeline

Owner & Operator

Crossroads Two Restaurant & Lounge
01.2022 - 05.2025

Owner & Operator

Mirage Hookah Bar & Lounge
01.2020 - 01.2023

Logistics Specialist

United Airlines
01.2011 - 01.2015

Owner & Operator

JamWorld Lounge
01.2010 - 01.2013

Project Superintendent

Intelect Corporation
01.2010 - 01.2011

Computer Technician (Part time)

Best Buy Geek Squad
01.2009 - 01.2010

Supervisor of Technicians

Direct TV Home Services
01.2009 - 01.2010

Operations Manager

Crossroads Entertainment Complex
01.2006 - 01.2008

Project Manager

Linkup Media (Linkup Radio & Plush TV)
01.2003 - 01.2005

Network & Database Administrator

International Seabed Authority (United Nations)
01.1999 - 01.2003

Owner & Operator

Club Irresistable
01.1997 - 01.2002

Information Technology Specialist/Branch Manager

Workers’ Bank
01.1996 - 01.1999

Entrepreneur

Self-Employed
01.1992 - 01.2004

Bachelor - Computer Science

University Of The West Indies
Dave St. Aubyn Jarrett