Dave Louis Tumanda
Brentwood
Summary
Professional attendant with strong focus on delivering high standards and achieving results. Proven ability to adapt to changing needs while maintaining reliability and team collaboration. Skilled in customer service, problem-solving, and maintaining clean, organized environment. Known for positive attitude and effective communication with both customers and team members.
Overview
7
7
years of professional experience
Work History
Conference Services Attendant
Compass Group USA
04.2025 - Current
- Moves and places tables, chairs, and supply linens for each event in the conference center.
- Supplies and sets up items not included in the room (flipcharts, whiteboard, screens, etc.).
- Assists with conference room readiness to determine that the rooms are equipped with proper materials (pens, pads, handouts, event packages, etc.).
- Refreshes rooms between meetings.
- Provides prompt and detailed service as scheduled by management or by request.
- Maintains consistent phone and email communication with clients, guests, team members, and support departments.
- Offers assistance to clients and visitors throughout the building, including providing directions and escorting to conference rooms.
- Communicates with co-workers and service partners to ensure updated information is shared.
- Provides recommendations to planning managers regarding appropriate room setups. Collaborates to identify solutions for unique setup challenges.
- Conducts weekly site inspections of meeting rooms and contacts the necessary department if items require service.
- Assists with basic audio visual equipment, as needed.
- Maintains inventory of all supplies and notifies supervisors when additional supplies are needed.
- Performs other duties as assigned.
Store Clerk
Giant Foods Store
03.2025 - Current
- Assisted customers by answering questions and fulfilling requests.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Assisted in maintaining a welcoming store atmosphere by keeping common areas clean, well-lit, and inviting for customers.
- Assisted customer by locating items, processing payments, and carrying out heavy purchases.
Real Estate Transaction Coordinator
Heather Skinner
01.2021 - 09.2022
- Provided administrative support to real estate agents, including scheduling showings and preparing documents
- Provided administrative support to the real estate team, resulting in reduction in paperwork
Customer Service Representative
VXI Global Holdings
08.2019 - 07.2020
- Handled high-volume of customer inquiries in a professional and timely manner, resulting in an increase in customer satisfaction ratings
- Collaborated with cross-functional teams to develop and implement new processes, resulting in improved efficiency and a streamlined customer service experience.
- Provided exceptional customer support by promptly resolving inquiries and issues, ensuring high customer satisfaction rates and repeat business
Customer Service Sales Representative
Sutherland Global Services
06.2018 - 08.2019
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
- Determined customer needs and interests to recommend product or service to customers.
Education
Bachelor of Arts - Political Science
University of Mindanao
High School Diploma -
Maryknoll School of Lambajon
Skills
- Communication Skills
- Computer Skills
- Customer Service
- Adaptability
- Time Management
- Reliability and punctuality
- Supply restocking
- Guest services
- Multitasking Abilities
Timeline
Conference Services Attendant
Compass Group USA
04.2025 - Current
Store Clerk
Giant Foods Store
03.2025 - Current
Real Estate Transaction Coordinator
Heather Skinner
01.2021 - 09.2022
Customer Service Representative
VXI Global Holdings
08.2019 - 07.2020
Customer Service Sales Representative
Sutherland Global Services
06.2018 - 08.2019
High School Diploma -
Maryknoll School of Lambajon
Bachelor of Arts - Political Science
University of Mindanao
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