David Agbokeye
Parkville
Summary
Seasoned Business Analyst offering 4 years of Health, Customer relations and E-commerce industry success. Expert on business and systems requirements, user acceptance testing and end-user training. Accomplished at leveraging past lessons to inform future decision-making.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Business Analyst
Insight Global
12.2018 - Current
- conducted interviews with Subject Matter Experts (SMEs) and other invested parties to monitor user prerequisites and adapt business objectives as needed
- Executing business process re-engineering, scrutinizing documentation, formulating system designs, and validating data models through various stages of the Software Development Life Cycle (SDLC)
- Facilitated discussions between cross-functional teams and business users to address any discrepancies or concerns regarding the documented prerequisites. Achieved a consensus among stakeholders which led to an improved understanding of project requirements, resulting in a 10% increase in overall project satisfaction ratings.
- Conducted comprehensive User Acceptance Tests (UATs) for multiple projects, ensuring a 98% defect detection rate and reducing post-deployment issues by 75%.
- Employing Scrum methodology for diverse business initiatives, encompassing Product backlog management, grooming sessions, sprint planning, and active participation in daily scrum and sprint review meetings
- Formulating UML activity and sequence diagrams for meticulous analysis of business entities within the Agile framework
- Creating Confluence Page and Structure Plans for new Projects using JIRA, disseminating updates to Stakeholders
- Proactively investigating software defects and liaising with Software Developers to rectify technical intricacies
- Collaborating with business owners and key personnel to unearth business systems requisites, evaluating solutions for operational quandaries, and proposing enhancements to augment efficiency
- Thoroughly documenting functional and technical stipulations, and subsequently validating them with pertinent cross-functional teams and business users
- Executed GAP Analysis to identify discrepancies in ongoing operations, orchestrating the transition from manual processes to automated systems, thereby curtailing errors and repetitive tasks in the future landscape.
Administrative Officer
Singlestone LTD
02.2017 - 12.2018
- Efficiently managed office operations, including scheduling, document preparation, and recordkeeping
- Utilized strong organizational skills to maintain a well-structured filing system, facilitating easy retrieval of information
- Leveraged proficiency in Microsoft Office Suite to create professional documents, spreadsheets, and presentations
- Conducted research on industry trends and best practices, contributing to informed decision-making processes
- Assumed a leadership role in coordinating office events and initiatives, demonstrating strong organizational and planning skills
- Successfully managed multiple tasks while adapting to shifting priorities and deadlines, a skill honed through academic projects and coursework.
Education
BSc Zoology -
University of Lagos
Skills
- Project Methodologies: SDLC, Agile Scrum
- Applications: MS Visio, MS Teams, Lucid chart
- User Acceptance Testing (UAT)
- Requirement management Tools: RTM, BRD, and Confluence
- Atlassian JIRA
- Microsoft Office Suite
Certification
Professional Scrum Master (PSM1)
Timeline
Business Analyst
Insight Global
12.2018 - Current
Administrative Officer
Singlestone LTD
02.2017 - 12.2018
BSc Zoology -
University of Lagos
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