Summary
Overview
Work History
Education
Skills
Timeline
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David Dorsey

Frederick

Summary

Hardworking and reliable college student-athlete with 1 year of retail experience, looking to grow in the field helping customers. Also looking forward to being a part of a team and gaining customer service & sales.

Overview

12
12
years of professional experience

Work History

Cashier

Ross Dress for Less
05.2024 - 09.2024
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Answered questions about store policies and addressed customer concerns.

Warehouse Worker

Frederick County Public Schools
06.2023 - 08.2023
  • Consistently lifted materials weighing as much as 30-70 pounds.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Performed routine maintenance checks on warehouse equipment to ensure optimal functionality at all times.
  • Drove forklifts, pallet jacks and other equipment to move materials.
  • Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
  • Assembled pallets and crates for secure transportation of materials.
  • Moved furniture and boxes using utility dolly and truck ramp.
  • Successfully navigated large shipments of materials through tight spaces and busy facilities.

Car Detailer

Triple D's Mobile Detailing
10.2012 - 08.2023
  • Completed full-service washes that included vacuuming interiors, shampooing carpets and applying wax coatings to exteriors.
  • Enhanced customer satisfaction by thoroughly cleaning and detailing vehicles, both interior and exterior.
  • Delivered consistent results while working independently on various makes/models/styles of cars within tight deadlines.
  • Utilized effective time management skills to balance multiple projects simultaneously without sacrificing quality or efficiency.
  • Washed and waxed vehicle bodies for professional shine.
  • Provided exceptional customer service and addressed customer inquiries.
  • Vacuumed interiors of vehicles to remove dirt, pet hair, sand, etc.

Education

No Degree - Sociology

Shippensburg University of Pennsylvania
Shippensburg, PA
05-2029

High School Diploma -

Frederick High School
Frederick, MD
05-2024

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Time management skills
  • Team collaboration
  • Problem solving
  • Time management
  • Communication skills

Timeline

Cashier

Ross Dress for Less
05.2024 - 09.2024

Warehouse Worker

Frederick County Public Schools
06.2023 - 08.2023

Car Detailer

Triple D's Mobile Detailing
10.2012 - 08.2023

No Degree - Sociology

Shippensburg University of Pennsylvania

High School Diploma -

Frederick High School

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David Dorsey