DAVID FORNAH

Proficient in customer service, ensuring all guests have a positive experience at the venue.

Skilled in cash handling and point-of-sale systems, maintaining accuracy in transactions.

Ability to work efficiently under pressure, especially during high-demand events. Strong teamwork skills, collaborating with classmates to achieve common goals.

Adaptable to various roles within the concessions team, from prep.

• Greeted customers, took orders accurately, and processed cash and card payments using POS systems.
• Delivered fast and friendly service during high-volume hours, supporting team efficiency.
• Maintained cleanliness and organization at the counter and dining area to ensure a welcoming environment.
• Handled customer concerns professionally to promote satisfaction and repeat visits.
• Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
• Resolved customer complaints professionally in accordance with company policy.