Summary
Overview
Work History
Education
Skills
Timeline
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David-Gheorghe Chifuleac

David-Gheorghe Chifuleac

Network Engineer
Chisinau

Summary

I am passionate about networking and I tend to progress in this field. I am able to multi-task every day using
creative approach to problem solving. I am
reliable, time management person and always energetic and eager to learn new skills. I have experience working as part of a team and individually.

Overview

3
3
years of professional experience
2
2
Languages

Work History

Network Monitoring Engineer

StarNet
09.2023 - Current
  • Manage a wide range of network devices, including:
    Juniper routers and switches (MX, EX, QFX series)
    Cisco IOS routers and switches
    Huawei and Raisecom PON network devices (OLT/ONT)
    Mikrotik routers
    DWDM networks
  • Work with monitoring tools such as The Dude, Syslog server, Zabbix, Grafana, U2000, NCE, and others.
  • Monitor online networks and systems in real-time, promptly addressing issues.
  • Report incidents to relevant stakeholders and escalate when necessary.
  • Create and coordinate incident tickets (P1&P2).
  • Maintain and update monitoring alerts to proactively detect potential issues.
  • Provide technical support to Upstreams, Downstreams, and Peers.
  • Stand in for Senior Operations Engineers during their absence, ensuring operational continuity.

Senior Technical Support Specialist

StarNet
12.2022 - 09.2023
  • Provided expert consultation on Internet, IPTV, and VoIP services, addressing client needs and technical requirements.
  • Responded to technical queries via email, ensuring timely and accurate resolutions.
  • Collaborated with cross-functional teams to troubleshoot and resolve complex service issues.
  • Mentored junior team members, providing guidance and support for skill development.
  • Delivered innovative solutions to enhance customer satisfaction and service performance.

Technical Customer Support

StarNet
05.2022 - 12.2022
  • In this job I have effectively advanced in the field of networking and customer relations.
  • From the first few months I started to show satisfactory results in the work field and showed good results along the way.
  • In the period of 6 months I have advanced from Junior to Senior and so far I was successfully performing the tasks given by my superiors.
  • I've learned and took useful information from other colleagues.

Education

Baccalaureate -

Liceul Teoretic "Principesa Natalia Dadiani"
Chisinau
05-2022

Skills

Network troubleshooting

Customer support

Database monitoring

Incident management

Timeline

Network Monitoring Engineer

StarNet
09.2023 - Current

Senior Technical Support Specialist

StarNet
12.2022 - 09.2023

Technical Customer Support

StarNet
05.2022 - 12.2022

Baccalaureate -

Liceul Teoretic "Principesa Natalia Dadiani"

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David-Gheorghe ChifuleacNetwork Engineer