Summary
Overview
Work History
Education
Skills
Timeline
Generic

David Hack

Silver Spring

Summary

Dedicated professional with strong customer engagement skills and a focus on enhancing satisfaction. Experienced in technical support and team collaboration, ensuring effective communication and problem resolution.

Overview

41
41
years of professional experience

Work History

Floor Staff Member

Home Depot
Ft Myers
03.2021 - Current
  • Guided customers in product selection with tailored recommendations to enhance shopping experience.
  • Organized store layout and ensured shelves were consistently stocked and clean to promote a welcoming environment.
  • Collaborated with team members to enhance customer service experiences.
  • Demonstrated product features and provided demonstrations to customers.
  • Resolved customer inquiries and issues promptly to foster positive interactions and satisfaction.

Parts Counter Person

Galeana CDJRF/CDJRF of Ft Myers
Ft Myers
02.2013 - Current

Answered phone calls about parts and provided assistance at mechanics counter.

Wholesale Parts Manager

Bill Branch Chevrolet/Victory Layne Chevrolet
Ft Myers
05.1985 - 02.2013

Progressed from entry warehouse level to counter and then to wholesale phone room, handling orders and managing retail and wholesale calls. Advanced to assistant manager and then sales manager, overseeing parts sales.

  • Managed inventory levels for wholesale parts, ensuring availability for dealership needs.
  • Coordinated with suppliers to secure timely shipments and maintain product quality.
  • Oversaw team operations, providing training and support to enhance performance.

Education

High School Diploma -

Stow High
Stow, OH
05-1984

Skills

  • Parts ordering
  • Inventory management
  • Vehicle inspection
  • Parts recommendation
  • Product demonstration
  • Technical support
  • Customer engagement
  • Improving customer satisfaction
  • Problem solving
  • Time management
  • Team collaboration
  • Effective communication

Timeline

Floor Staff Member

Home Depot
03.2021 - Current

Parts Counter Person

Galeana CDJRF/CDJRF of Ft Myers
02.2013 - Current

Wholesale Parts Manager

Bill Branch Chevrolet/Victory Layne Chevrolet
05.1985 - 02.2013

High School Diploma -

Stow High
David Hack