David Hartman

Specialized in commerical grinders ,pavers and trommel.

First line of contact for many key accounts including national accounts. Consistently top parts sales with lowest returns out of eight stores. I received training on more then what we are a dealer for ie: Cummins, Cat ,kohler/lombardini , deutz and scania. I work very close with the service department and Techs for difficult and hard to find parts. I was promoted to cover 8 stores over the phone with roll over calls or issues the stores couldn't help with also I handled all online/internet orders.I helped and trianed other employess on how to use our system and offten helped accounting in fixing any issues with customers accounts.

• Stocked and managed stock of parts.
• Assisted customers in finding appropriate parts promptly.
• Located new vendors with better costs per unit and set up favorable terms and pricing structures to reduce company expenses.
• Completed sales and service documentation for customer and business records and provided receipts of purchase.
• Recommended alternative parts if necessary and taught customers fundamentals of part modification and repair.
• Ordered parts from various distributors to fulfill demands.
• Used and maintained knowledge of stock numbering system and properly categorized for easy access and organization.
• Ordered parts for customers, repair shops and [Type] department for use in [Type] and [Type] equipment.
• Inspected parts for defects, removing damaged parts, and replacing with new ones.
• Trained and mentored junior employees on regulations, best practices, and performance strategies.
• Reached out to vendors outside usual network to find parts not available from traditional sources.
• Adhered to company guidelines for performance and compliance.
• Greeted customers via telephone and in person to answer questions, resolve concerns, and complete sales.
• Maintained clean and neat parts counter and sales floor.
• Organized parts storage and stocked inventory according to established guidelines.
• Identified specific replacement parts to meet customers' needs, making accurate suggestions with confidence.
• Maintained extensive understanding of common problems and methods for repair.
• Researched vehicles and parts via physical catalogs and electronic means.
• Conducted cash handling, credit card transactions, and register closeout at end of business day.
• Worked with vendors to place new orders, handle shortage and resolve defective parts issues.
• Served customers in-store and by telephone to answer questions and place orders.
• Tracked parts use and charged items to customer accounts for billing.
• Increased store revenue by cross-selling products and upselling services to customers.
• Received and restocked product, keeping sales floor shelves full and ready for customers' purchases.
• Stocked storage areas with merchandise from new trucks, following bins system accurately to minimize inventory errors.
• Operated fork truck to move heavy pallets and containers of parts between vehicles and storage locations.
• Maintained current knowledge of manufacturers' options and parts availability to offer expert support.
• Issued parts to technicians to complete customers' repairs.

• Tracked parts use and charged items to customer accounts for billing.
• Increased store revenue by cross-selling products and upselling services to customers.
• Received and restocked product, keeping sales floor shelves full and ready for customers' purchases.
• Stocked storage areas with merchandise from new trucks, following bins system accurately to minimize inventory errors.
• Operated fork truck to move heavy pallets and containers of parts between vehicles and storage locations.
• Maintained current knowledge of manufacturers' options and parts availability to offer expert support.
• Issued parts to technicians to complete customers' repairs.
• Served customers in-store and by telephone to answer questions and place orders.
• Worked with vendors to place new orders, handle shortage and resolve defective parts issues.
• Researched vehicles and parts via physical catalogs and electronic means.
• Stocked and managed stock of parts.
• Assisted customers in finding appropriate parts promptly.
• Located new vendors with better costs per unit and set up favorable terms and pricing structures to reduce company expenses.
• Recommended alternative parts if necessary and taught customers fundamentals of part modification and repair.
• Completed sales and service documentation for customer and business records and provided receipts of purchase.
• Ordered parts from various distributors to fulfill demands.
• Used and maintained knowledge of stock numbering system and properly categorized for easy access and organization.
• Ordered parts for customers, repair shops and [Type] department for use in [Type] and [Type] equipment.
• Inspected parts for defects, removing damaged parts, and replacing with new ones.
• Adhered to company guidelines for performance and compliance.
• Reached out to vendors outside usual network to find parts not available from traditional sources.
• Greeted customers via telephone and in person to answer questions, resolve concerns, and complete sales.
• Organized parts storage and stocked inventory according to established guidelines.
• Maintained clean and neat parts counter and sales floor.
• Identified specific replacement parts to meet customers' needs, making accurate suggestions with confidence.
• Maintained extensive understanding of common problems and methods for repair.
• I was the key contact for both local and national accounts
• i had the highest total parts sales with the lowest return percent out of 10 stores
• i was the point of contact for the service department and road techs

• Increased store revenue by cross-selling products and upselling services to customers.
• Received and restocked product, keeping sales floor shelves full and ready for customers' purchases.
• Stocked storage areas with merchandise from new trucks, following bins system accurately to minimize inventory errors.
• Tracked parts use and charged items to customer accounts for billing.
• Operated fork truck to move heavy pallets and containers of parts between vehicles and storage locations.
• Maintained current knowledge of manufacturers' options and parts availability to offer expert support.
• Issued parts to technicians to complete customers' repairs.
• Served customers in-store and by telephone to answer questions and place orders.
• Worked with vendors to place new orders, handle shortage and resolve defective parts issues.
• Researched vehicles and parts via physical catalogs and electronic means.
• Stocked and managed stock of parts.
• Assisted customers in finding appropriate parts promptly.
• Located new vendors with better costs per unit and set up favorable terms and pricing structures to reduce company expenses.
• Completed sales and service documentation for customer and business records and provided receipts of purchase.
• Recommended alternative parts if necessary and taught customers fundamentals of part modification and repair.
• Ordered parts from various distributors to fulfill demands.
• Ordered parts for customers, repair shops and [Type] department for use in [Type] and [Type] equipment.
• Reached out to vendors outside usual network to find parts not available from traditional sources.
• Greeted customers via telephone and in person to answer questions, resolve concerns, and complete sales.
• Adhered to company guidelines for performance and compliance.
• Organized parts storage and stocked inventory according to established guidelines.
• Maintained clean and neat parts counter and sales floor.
• Identified specific replacement parts to meet customers' needs, making accurate suggestions with confidence.
• Maintained extensive understanding of common problems and methods for repair.

• Located new vendors with better costs per unit and set up favorable terms and pricing structures to reduce company expenses.
• Assisted customers with diagnosing problems for [Type] equipment and purchasing necessary replacements.
• Researched vehicles and parts via physical catalogs and electronic means.
• Maintained clean and neat parts counter and sales floor.
• Recommended alternative parts if necessary and taught customers fundamentals of part modification and repair.
• Ordered parts from various distributors to fulfill demands.
• Stocked and managed stock of parts.