DAVID INGRAM
Suitland
Summary
Dynamic Network Engineer with proven expertise at The Select Group, LLC, enhancing network architecture and implementing SDN best practices. Skilled in VMware v.5.5 and adept at problem-solving, I ensure resource efficiency and scalability, significantly improving network reliability and performance across diverse environments.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Network Engineer (JBAB)
The Select Group, LLC
Washington
03.2024 - 08.2025
- Improved network architecture through review and analysis of existing designs for WAN, MAN, and LAN technologies.
- Implemented best practices like SDN and intent-based networking for architectural enhancement.
- Engaged with VMware Horizon desktop pools for both automated and manual setups.
- Leveraged VMware Horizon vCenter Server to create VM templates and snapshots for testing scenarios.
- Managed ISO files, data stores, DNS servers, host files, and IP subnetting effectively.
- Developed VM resources such as vSwitches, disk allocations, virtual hard drives, and VLANs.
- Assessed needs for routers, switches, and encryption devices to facilitate enterprise services.
- Ensured resource efficiency and scalability by deploying and maintaining VMs across data centers.
Systems Administrator (Active Directory)
TEKsystems
02.2023 - 11.2023
- Executed operating system upgrades and security patches in compliance with IT policies.
- Monitored Windows Server 2016 performance, ensuring consistent high availability.
- Configured DHCP IP scopes and DNS host file settings as domain administrator.
- Managed user additions to security groups in Active Directory, improving access control measures.
- Collaborated with VM and storage teams to secure availability of dynamic and static IP addresses.
- Applied STIG Manager for effective updating of Windows servers.
- Defined network policies and procedures while configuring user account permissions.
- Responded promptly to faults in application and print servers, minimizing downtime.
Network Engineer
Department of State (Edge360, LLC)
Fairfax
01.2020 - 01.2023
- Corrected network faults and malfunctions to restore connectivity across facilities and individual users.
- Delivered technical support to users experiencing network challenges, ensuring prompt issue resolution.
- Monitored VMware Horizon VDI desktops and servers, focusing on functionality of IP camera systems.
- Diagnosed LAN/WAN issues, improving network reliability significantly.
- Executed remote management tasks utilizing HP ProLiant iLO and Dell iDRAC modules effectively.
- Analyzed performance of communications hardware, such as IP cameras and servers, for optimization.
- Set up and resolved port connectivity on switches for seamless production IP camera operations.
- Integrated Genetec with Active Directory while troubleshooting associated IP camera configurations.
Administrative Analyst
MSolutions LLC
03.2019 - 12.2019
- Conducted thorough searches of classified data, yielding timely assessments using DOD DTS database.
- Analyzed voucher data to identify compliance trends and recommend strategies for preventing improper payments.
- Managed Defense Travel System compliance tool, researching outcomes and executing corrective actions.
- Evaluated time-sensitive client travel documents through critical analytic judgments.
- Executed data entry across multiple software applications, including Word, Excel, Access, and Outlook.
- Developed complex spreadsheets featuring formulas and functions for improved data analysis.
Help Desk Administrator
KForce Technologies
05.2018 - 10.2018
- Conducted migration of workstations to Windows 10 with required system re-imaging.
- Configured secure VPN connections for all users during remote work scenarios.
- Implemented group policies and McAfee security measures on user workstations.
- Troubleshot and resolved hardware/software issues, restoring end-user functionality efficiently.
- Evaluated performance of communication workstations and software for improvement opportunities.
- Maintained operational flow by resolving LAN/WAN connectivity challenges.
- Established effective user account groups and profiles on Windows servers.
- Gathered feedback from clients post-resolution to confirm effectiveness.
Network Engineer
ACI Federal
12.2015 - 07.2017
- Evaluated communication hardware and software to enhance network performance.
- Configured routers and switches for optimal data flow across systems.
- Implemented port security on switches for production servers and workstations.
- Troubleshot LAN/WAN issues, providing solutions to network-related problems.
- Managed Remedy database ticketing system, assigning tasks to team members.
- Conducted performance assessments and configuration improvements on network systems.
- Resolved port security and configuration challenges on 2900/3800 series switches/routers.
- Monitored network systems for security and reliability issues.
Senior Systems Administrator
U.S Army Fort Belvoir
09.2014 - 12.2015
- Configured and managed system software including Windows Server, Exchange, and SQL Server.
- Monitored server metrics for diagnosing issues and improving reliability.
- Executed high-availability architecture in virtual environments, maximizing uptime.
- Collaborated with network engineers on ACLs to strengthen access control measures.
- Administered virtual assets using VMware 5.5 and ESXi for performance optimization.
- Applied security patches following vulnerability assessments to safeguard systems.
- Utilized SCCM 2007 for streamlined software packaging, testing, and deployment.
- Analyzed system logs to troubleshoot issues proactively before impacting operations.
Network Administrator
Indian Head Navy Base
02.2014 - 08.2014
- Build and maintain network LAN/WAN VM Servers for capacity management to update and migrate software and hardware.
- Active Directory Domain Controllers and Remote Administration.
- Managed Active Directory implementation and configuration; implemented and maintained Group Policies, User Accounts and Computer Accounts.
- Experience with Group Policy Manager Administration.
- Configure Switch VLAN and routers port/protocol configuration technology.
- Configured and implemented Pix 535 Firewall Security Appliance, Network Address Translation, URL filtering, and IPSEC VPN solutions.
- Hands on with Cisco CLI.
Senior Systems Administrator
U.S Department of Commerce Trade Administration
05.2013 - 12.2013
- Managed hardware and software assets and configurations in VMware v5.5 and Hyper-V to enhance system reliability.
- Optimized infrastructure architecture and components to maximize uptime, enhance security, and improve performance.
- Assured quality and compatibility of all hardware, firmware, software, and network changes to maintain operational integrity.
- Implement capacity management by measuring the utilization or performance of the resources to test, scan and review software for vulnerabilities in a Multi-Domain Network.
- Installed patches and service packs to address detected vulnerabilities.
- Package, test and deploy software using SCCM 2007 Administration.
- Coordinated with Network Engineers utilizing ACL for network access.
- Build and maintain network LAN/WAN VM Servers, DNS servers configuring forward and reverse zones and managing the names of Web sites and other Internet domains.
- Configured systems to enable users to automatically locate addresses in lookup zones and manage DHCP addressing.
- Utilizing Enterprise Resource Planning (ERP) for planning and managing across an enterprise.
Windows Systems Administrator
United States Army Fort McNair
07.2012 - 02.2013
- Built and maintained network access layer 2900/3800 switch/router LAN/WAN, VM servers, and DNS servers, configuring forward and reverse zones and managing website and Internet domain names.
- Installed and configured ESXI Version 5 Hypevisor to Host Cisco UCS C-Series Rack Servers.
- EMC2 Unisphere v5.0 Data Storage appliances and Administration.
- Multiprotocol Label Switching (MPLS) Management and monitoring software supports propagation of layer 2 or layer 3 failures to visually indicate effects on service and device availability.
- Configuration and implementation of VLANs connectivity and port activation in VMware 5.5 Environment.
- Coordinated with network engineers to assign IP addresses and manage port assignments for VLANs.
- Administered VMware 5.5, managing VM configurations, clusters, cloning, data stores, and SAN servers.
- Administered Group Policy Manager to configure user settings and security policies.
- Executed software packaging and deployment using SCCM 2007 for efficient application management.
- Experience configuring PKI Certificate Technologies, Tumbleweed, ActivIdentity.
PKI Administrator
HP Enterprise Services Engineering & Integration Group
02.2011 - 04.2012
- Manage RSA Digital Certificate Solutions for NGA including the RSA Certificate Manager, RSA Registration Manager, RSA Key Recovery Manager and RSA RCM-API components.
- Process, revocation, suspension and restoration process, and Key Recovery process.
- Carries out system administration for Sub-CA Servers and PKI Certificates issuance.
- Resolves PKI-related trouble tickets for Tiers 2 and 3 including DOD and IC PKI and Common Access Card issues.
- Configuring PKI Certificate Technologies, Tumbleweed, ActivIdentify, nCipher SMS/SCCM remote configurations and software packing.
- Performs system backups and recoveries and, software upgrades.
Systems Administrator
Digital Intelligence Systems Corporation (DISYS)
09.2010 - 12.2010
- Performed Systems Administration duties for DOD POW/MIA including configuration, maintenance, monitoring and deployment of servers and resolution of any issues that arose.
- Managed Active Directory implementation and configuration, maintaining Group Policies, User Accounts, and Computer Accounts to ensure seamless access and security.
- Configured and managed SMS/SCCM for packaging, distribution, and advertisement of software and hardware, including ghosting and re-imaging workstations to streamline deployment processes.
- Administered Group Policy Manager to manage user and computer configurations.
- Managed Citrix MetaFrame Presentation Server 4.0 XenServer 5.5 and Citrix remote Administration.
- Managed access layer 2900 switches and maintained network LAN/WAN servers and internet connections, ensuring reliable Remote Administration and FTP server functionality.
- Configuring PKI Certificate Technologies, Tumbleweed, and ActivIdentity.
Network Engineer
IntePros Federal
03.2009 - 08.2010
- Monitored and resolved router and switch port security and connectivity issues; implemented Tacacs+ and Radius AAA CLI security solutions to enhance network security.
- Troubleshoot access layer 2900/3800 switches and router data connectivity and protocol issues using tools: trace route, netstat, ping, nslookup, Arp, ipconfig, dcdiag, tracert commands.
- Configured and implemented VLANs, organized site surveys for VPN solutions and support.
- Facilitated firewall changes and access requests, enabling timely and efficient network access for authorized users.
- DHCP IP scopes, IP address availability and distribution using Solar Winds Tools.
- Maintain network operations, ensuring consistent internet access across the multi-domain network.
- Configure Switch VLAN and routers port/protocol configuration technology.
Education
Network Systems Administration - Switches and Routers Comprehensive Hands-on Study, LAN/WAN Professional Hands-On Training
DeVry University
03-2010
Microsoft Certified Systems Engineer -
New Horizons Computer Learning Center
02-2006
Microsoft Certified Desktop Support Technician -
Graduate School USDA
02-2005
Master of Science - Computer Information Systems
Strayer University
06-2003
Bachelor of Science - Computer Information Systems
Strayer University
06-2001
Skills
- Network Security
- Routing protocols
- DHCP setup
- VLAN management
- LAN/WAN
- WLAN
- Routers
- Switches
- Cisco switching
- Cisco command line
- Cisco 2900
- 3000
- 4500
- 6500 series switches
- Cisco UCS C-Series Rack Servers
- Cisco 2800
- 3800
- 3900
- 7200 series routers
- Windows Server 2012
- 2012R2
- 2016
- Windows 10
- SQL Server
- Exchange 2012
- Active Directory Domain Controllers
- LDAP Server
- DHCP
- DNS
- Terminal Server
- Virtual/Remote Servers
- VMware v55
- SAN
- SMS/SCCM
- WSUS
- Network configuration
- Connectivity issues
- Troubleshooting
- Configuration management
- Root-cause analysis
- Problem solving
- Attention to detail
- Network security protocols
- Routing protocols expertise
- Network configuration
- Troubleshooting
Certification
- Microsoft Certified Systems Engineer, 3033047
- CASP+ ce Certified Professional, COMP001002679056
- Cisco Cyber Security Fundamentals Certification, CSC012909556
- Security+ Certified Professional, COMP001022190806
- ITIL Certification, SR1431723
- Cisco Certified Network Associate, CSCO11438597
- Microsoft Certified Desktop Support Technician (MCDST)
Timeline
Network Engineer (JBAB)
The Select Group, LLC
03.2024 - 08.2025
Systems Administrator (Active Directory)
TEKsystems
02.2023 - 11.2023
Network Engineer
Department of State (Edge360, LLC)
01.2020 - 01.2023
Administrative Analyst
MSolutions LLC
03.2019 - 12.2019
Help Desk Administrator
KForce Technologies
05.2018 - 10.2018
Network Engineer
ACI Federal
12.2015 - 07.2017
Senior Systems Administrator
U.S Army Fort Belvoir
09.2014 - 12.2015
Network Administrator
Indian Head Navy Base
02.2014 - 08.2014
Senior Systems Administrator
U.S Department of Commerce Trade Administration
05.2013 - 12.2013
Windows Systems Administrator
United States Army Fort McNair
07.2012 - 02.2013
PKI Administrator
HP Enterprise Services Engineering & Integration Group
02.2011 - 04.2012
Systems Administrator
Digital Intelligence Systems Corporation (DISYS)
09.2010 - 12.2010
Network Engineer
IntePros Federal
03.2009 - 08.2010
Network Systems Administration - Switches and Routers Comprehensive Hands-on Study, LAN/WAN Professional Hands-On Training
DeVry University
Microsoft Certified Systems Engineer -
New Horizons Computer Learning Center
Microsoft Certified Desktop Support Technician -
Graduate School USDA
Master of Science - Computer Information Systems
Strayer University
Bachelor of Science - Computer Information Systems
Strayer University