David Marquis
Eden
Summary
Dynamic leader with a proven track record at Blue Heron Construction Corp, adept in operations management and team building. Excelled in enhancing sales and profitability through strategic planning and exceptional customer service. Skilled in problem resolution and efficient multitasking, achieving high levels of employee satisfaction and operational efficiency.
Overview
13
13
years of professional experience
Work History
General Manager
Blue Heron Construction Corp
05.2014 - Current
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
Owner/Operator
Shore Pool Management
06.2012 - 05.2013
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Consulted with customers to assess needs and propose optimal solutions.
Education
Associates - Multiple Disciplinary Studies
West Virginia University
Morgantown, WV01.2011
High School Diploma - General
Great Mills High School
Great Mills, MD05.2007
Skills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Efficient multi-tasker
- Time management
Timeline
General Manager
Blue Heron Construction Corp
05.2014 - Current
Owner/Operator
Shore Pool Management
06.2012 - 05.2013
Associates - Multiple Disciplinary Studies
West Virginia University
High School Diploma - General
Great Mills High School
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