Dedicated sales associate skilled in customer service, conflict resolution, and cash handling. Committed to enhancing customer satisfaction and driving repeat business through effective collaboration and problem-solving.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Sales Associate
SkyZone Entertainment
Hagerstown, MD
08.2023 - Current
Assisted customers in selecting products, enhancing overall shopping experience.
Maintained knowledge of promotions and events to effectively inform guests.
Processed transactions accurately and efficiently using point-of-sale systems.
Collaborated with team members to meet sales goals and improve service quality.
Resolved customer inquiries and complaints, ensuring satisfaction and retention.
Organized merchandise displays to optimize visibility and appeal to customers.
Built relationships with customers to encourage repeat business.
Court Monitor
SkyZone Entertainment
Hagerstown, MD
08.2023 - Current
Monitored operational workflows to ensure compliance with safety and quality standards.
Conducted regular inspections of equipment and supplies, identifying potential issues proactively.
Assisted in training new staff on monitoring protocols and best practices.
Reported discrepancies and non-conformities to management for prompt resolution.
Developed strong rapport with patients and families, addressing any concerns or questions related to monitoring procedures and equipment usage in a compassionate manner.