David Tregoning
Aberdeen
Summary
Dynamic Service Manager with a proven track record at Equipment Share, excelling in team leadership and performance evaluation. Expert in preventive maintenance and metrics analysis, driving customer satisfaction and operational efficiency. Skilled in training and development, fostering a high-performing team to achieve business goals and enhance service quality. Flexible hard worker ready to learn and contribute to team success. Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference. Multi-talented service manager successful at handling customer issues quickly. Demonstrated record of developing successful store-wide policies to promote customer engagement and reduce issues. Bringing several years of progressive experience.
Overview
17
17
years of professional experience
Work History
Service Manager
Equipment Share
Baltimore
02.2025 - Current
- Leading a team of skilled technicians to ensure optimal equipment maintenance and customer satisfaction.
- Conducting performance evaluations and training sessions to enhance team capabilities and service quality.
- Collaborating with cross-functional teams to improve operational efficiency and achieve business goals.
- Monitoring metrics such as equipment utilization and customer satisfaction to drive continuous improvement.
Rental Equipment Technician
United Rentals
Baltimore
01.2014 - 07.2020
- Executed preventive maintenance and repair on rental equipment, contributing to high equipment availability and customer satisfaction.
- Engaged in welding and fabrication tasks, enhancing equipment functionality and lifespan.
- Facilitated equipment check-ins and addressed customer inquiries, ensuring a seamless rental experience.
Harvester/ Tractor Technician
Bolthouse Farms
Bakersfield
03.2009 - 01.2014
- Specialized in electric forklift mechanics, conducting repairs and maintenance to ensure equipment efficiency.
- Led preventive maintenance and diagnostic procedures, reducing downtime and increasing operational productivity.
- Acted as Pilot driver during harvester moves, coordinating logistics and ensuring safe equipment transport.
Rental Equipment Technician
Equipment Share
Baltimore
07.2020
- Performed preventive maintenance and diagnostic repairs on a range of rental equipment, ensuring operational reliability and customer satisfaction.
- Conducted check-ins of rental equipment, maintaining accurate records and ensuring equipment readiness for rental.
- Collaborated with team members to address complex mechanical issues, enhancing problem-solving skills.
Education
Associate of Science - Diesel Mechanic course
Central Arizona College
COOLIDGE, AZ01.2004
High School -
North High School
BAKERSFIELD, CA01.2000
Skills
- Preventive Maintenance
- Diagnostic and Repair
- Welding and Fabrication
- Team Building
- Training and Development
- Performance Evaluation
- Equipment Utilization Monitoring
- Customer Satisfaction Enhancement
- Metrics Analysis
- Team leadership
References
- Antonio Mendoza, (443) 967-3616
- Julia Melka, (443) 791-7813
- David Jackson, (570) 592-4812
Skills
Preventive Maintenance, Diagnostic and Repair, Welding and Fabrication, Team Building, Training and Development, Performance Evaluation, Equipment Utilization Monitoring, Customer Satisfaction Enhancement, Metrics Analysis
Timeline
Service Manager
Equipment Share
02.2025 - Current
Rental Equipment Technician
Equipment Share
07.2020
Rental Equipment Technician
United Rentals
01.2014 - 07.2020
Harvester/ Tractor Technician
Bolthouse Farms
03.2009 - 01.2014
Associate of Science - Diesel Mechanic course
Central Arizona College
High School -
North High School